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Position title: Sales Lead
Department: Retail
Reports to (title): Store Manager
FLSA Status: Nonexempt
JOB SUMMARY
The Sales Lead supports the management team in achieving store sales and profitability goals by creating a positive and energetic store environment. The primary focus is to ensure a superior customer experience by acting as the sales floor leader and allowing management to focus on overall store leadership. Assists the management team in ensuring excellent visual merchandising and operational standards. In the absence of the Store Manager or Assistant Store Manager, the Sales Lead acts in the capacity of the manager on duty.
ESSENTIAL FUNCTIONS
Sales Generation and Performance
Responsible for achieving individual and store sales and productivity performance goals:
- When acting in capacity as manager on duty, communicates store and individual goals to all associates and uses metric results to motivate and coach to behaviors
- Identifies and celebrates individual and team successes
- Builds customer loyalty by creating genuine connections with customers, achieving J Jill Credit Card and Email capture goals, and assisting with company sponsored outreach events
- Works with customers to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experience and continued customer loyalty
Coaches Store Team
Promotes a positive and energetic store atmosphere of teamwork as well as individual associate contribution:
- Acts as a Sales Floor Leader and a role model to ensure all customers are delighted and segment selling goals are achieved
- Encourages store associates to try on new styles to enhance product knowledge, assist customers in building great outfits and project the J. Jill brand image
- Ensures customers are encouraged to try on items and associates are genuinely advising to help her build her wardrobe in the fitting room
- Assists in training new associates, with particular focus on product and customer experience
Visual Merchandising
- Assists with planning and executing floorset and ongoing re-merchandising of store
Ensures excellent visual standards are consistently maintained
- Replenishes the sales floor consistently to ensure all sizes and minimum standards are represented on the sales floor
Operational Excellence
- When acting in capacity of manager on duty, adjusts weekly store schedules if needed to meet customer needs
- Utilizes company tools to ensure optimal daily floor coverage and zoning, as well as management of tasks
- Participates in all operational areas and functions including: knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization
- Assists with protecting company assets and reduce merchandise shrink by overseeing internal, external and administrative inventory processes according to company procedures
- Ensures compliance to company policies and procedures, and federal, state, and local employment laws to ensure a safe environment and protect company assets
KNOWLEDGE, SKILLS & ABILILTIES
- Ability to clearly communicate goals and objectives to team
- Entrepreneurial and creative
- Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership
- Must have the availability to work during the majority of peak business periods, including Saturday and Sunday.
EDUCATION & EXPERIENCE
PHYSICAL REQUIREMENTS
- Ability to communicate verbally with customers, extensive standing, walking, reaching, pushing/pulling and maneuvering around sales floor and stockroom, hang/fold merchandise, ladder climbing, operate POS register, lift and carry 30lbs, etc.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
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Work Remotely
Job Type: Part-time
Schedule:
License/Certification:
Work Location: In person
Part Time
Retail
$38k-55k (estimate)
06/11/2023
08/10/2024
JOHNSON CITY, TN
1,000 - 3,000
2020
SUMMER WHISNANT
<$5M
Retail
The job skills required for Part Time Sales Leader include Customer Service, Merchandising, Leadership, Product Knowledge, Team Management, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Sales Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Sales Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Sales Leader positions, which can be used as a reference in future career path planning. As a Part Time Sales Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Sales Leader. You can explore the career advancement for a Part Time Sales Leader below and select your interested title to get hiring information.
If you are interested in becoming a Sales Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Leader job description and responsibilities
The sales leader sets the goals and tone for the entire sales team.
03/13/2022: Columbus, GA
Sales leaders need to be equipped to oversee and set the tone for the entire team.
02/21/2022: Monroe, LA
An effective sales leader needs to recognize their team's goals and make the plan that achieves those goals.
02/26/2022: Trenton, NJ
To strengthen the team as a whole, the sales leader needs to recognize and nurture each member's unique talents.
04/01/2022: Sarasota, FL
An effective sales leader doesn't just set their team's goals, they actively work to drive their team towards meeting and exceeding them.
03/18/2022: Charleston, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Leader jobs
Being a sales leader takes the right combination of educational credentials, sales experience, and leadership skills.
03/03/2022: Middlesex, NJ
The sales team leader might need to have experience using tracking software and technology for creating sales analyses.
02/23/2022: Tulsa, OK
Maintained visibility on the sales floor, actively engaging customers and assisting associates with all escalated customer challenges.
03/24/2022: Greenville, MS
They need to train and guide the sales staff to learn sales strategies to enhance their sales performance.
03/25/2022: Greensboro, NC
Sales Leader are primarily tasked with hiring and training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales to accomplish this takes the right combination of leadership and management skills.
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Step 3: View the best colleges and universities for Sales Leader.