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Benjamin Franklin Plumbing, and One Hour Heating & Air of Montrose, Co is seeking a Customer Care Rep. (CCR) with call center experience who will work in a fast-paced environment.
The CCR will ensure that the customer's first interaction with our company is of the highest standard. The CCR will schedule all technician appointments, facilitate communication between technicians, customers, and the company, and assist in fleet management.
Also looking for a part time position 5pm to 8pm M-F and Saturday 8am-5pm
Responsibilities :
Qualifications :
Last updated : 2024-03-29
Full Time
Specialty Trade in Construction
$43k-55k (estimate)
03/31/2024
06/21/2024
benjaminfranklinplumbing.com
BATON ROUGE, LA
25 - 50
2001
DOUG BENNETT
$5M - $10M
Specialty Trade in Construction
Benjamin Franklin Plumbing was founded on a simple premisealways be on time. As The Punctual Plumbers, customers know that they can count on us to always be on time and complete the work to their satisfaction. This established trust has allowed us to become a top plumbing franchise. With Benjamin Franklin Plumbing, you are set up for success from the beginning. All our franchisees have access to the following: Unlimited training and business coaching Integrated business management systems Marketing and advertising strategies to generate more sales leads Whether youre just starting out or looki ...
ng to grow your business, becoming a part of Benjamin Franklin Plumbing means you are in business for yourself, but youre never by yourself. We allow you to do so much more for your customers, your employees and yourself. Contact us today to discuss a plan that will work for your business!
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The job skills required for Call center representative include Call Center, Conflict Resolution, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.