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As a Skilled Nursing Facility Concierge, you will play a pivotal role in ensuring the smooth operations of our facility by providing exceptional customer service to residents, families, and staff.The concierge will work closely with the Director of Admissions, housekeeping, and Maintenace to streamline the appropriate communication and guidance to the facilities IDT. This position requires a friendly demeanor, excellent communication skills, and a proactive approach to problem-solving.
Responsibilities:
·Greeting residents upon arrival and providing a warm welcome.
·Room readiness for any new admissions, and readmissions. This can include but is not limited to:
oCoordinate with housekeeping and maintenance staff to address any room-related issues.
oConduct room inspections to ensure cleanliness and appropriate equipment is in place.
oPlace welcome bags in the room for every new admission.
oPlace welcome sign on the door for every new admission.
·The completion of Admission Agreements with the resident and/or responsible party.
·Relay important information, and updates between departments to ensure seamless coordination.
·Email notifications for any new admissions and readmissions to the IDT/UR teams with outlined detailed admission information including appropriate medical information.
·Maintain an accurate and up-to-date room roster.
·Inputting new admissions to the facilities EMR system.
·Collecting and uploading appropriate documents to EMR.
·Run Coverage Eligibility verification and upload into EMR.
·Ensure all HCP/POA documentation is assigned to appropriate contact and uploaded into EMR. (If available)
·Update contact information after receiving signed Admission Agreement.
·Other job duties as assigned.
Full Time
$31k-40k (estimate)
04/28/2024
06/26/2024
The job skills required for Concierge include Customer Service, Communication Skills, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.