Here is your chance to showcase your skills with an established, yet growing, company that's been in business for over 25 years! We offer a variety of challenging work that plays to each employee's strengths.

SALARY IN ACCORDANCE WITH APPLICABLE EXPERIENCE!

BENEFITS: Medical Insurance, Health Savings Plan (HSA), Flexible Spending Plans (Dependent and Medical), Accident Insurance, Critical Illness, Short-Term Disability, Long-Term Disability, 401(k) with an employer match, Term Life Benefits, Employee Assistance Program (EAP), Employee-of-the-Month, Employee-of-the-Year, On-site Welding Training and Qualifications, Employee Luncheons, Employee and Family Company Picnics, Community Volunteering Opportunities, RITALKA University that focuses on continued learning and growth of our employees.

What does the Support Specialist do at Integral dx?

The Integral dx Support Specialist has the primary responsibility for responding to our customers with equipment support, both over the phone and travel to the field including but not limited troubleshooting equipment issues, travel to our customer's locations/job sites to demonstrate and commission new units or service existing units at customer locations.

As a Support Specialist, some of your responsibilities and essential job functions will be to:

• Phone support of customers with equipment issues
• Coordinate corrective actions with Engineering and Operations
• Travel to customer's location for demonstration and commissioning of new equipment
• Travel to customer's location for service of existing equipment
  • Travel could amount to 14 days per month
• Administration of warranty
• Creates and maintains Service Bulletins

JOB REQUIREMENTS AND STANDARDS:

• Ability to read and understand written information. Identify problems and review information.
• Ability to read electrical, hydraulic, pneumatic schematics.
• Ability to read exploded parts drawings.
• Ability to troubleshoot electrical, hydraulic, pneumatic systems.
• Ability to troubleshoot mechanical systems.
• Ability to communicate technical status with engineering and management.
• Strong Computer Skills
• Strong organizational skills and the ability to balance multiple priorities
• Ability to work both work independently and as part of a team
• Ability to think critically and analytically solve problems
• Conceptual ability and root cause analysis problem solving ability is a must
• A balance of practical experience and creativity
• Ability to work in an environment that supports self-directed behavior and decision making
• High School Diploma or general education degree (GED)
• Ability to lift up to 50 pounds
• Ability to stand for 8 or more hours per day

OR Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

Integral dx Overview

When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. Integral dx is an OEM equipment and attachments producer that includes machinery in construction, agriculture, and mining industries. As part of our commitment to our customers, we also provide after-market parts and service support for our products. At Integral dx, we take the needs of customers and quality of our products very seriously. We pride ourselves on finding solutions that work efficiently and effectively.

Why You Should Apply Here

Integral dx is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.