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Description
SUMMARY: The Starmark Local, LLC Service Center Director directs and coordinates activities in fulfilling immediate and weekly funeral professional product needs from a Local Service Center. This includes taking and processing orders, preparing and sending correspondence and marketing materials, ordering and managing inventory, ensuring website accuracy, and ensuring customer needs are fulfilled on a daily and weekly basis. The Director will adhere to excellent service standards in order to maintain high customer satisfaction. The Director will receive direct support from the Starmark Headquarters in Richmond, IN.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Requirements
QUALIFICATIONS:
EDUCATION and/or EXPERIENCE: · A high school diploma or GED equivalence is required. Additional formal education and previous funeral industry, office, management, sales, logistics, transportation, marketing and manufacturing experience are preferred. Previous forklift experience and/or box truck operation is also a plus.
LANGUAGE SKILLS: · Has ability to read, comprehend, speak, and write in the English language. Ability to communicate in the Spanish language is a plus.
REASONING ABILITY: · Possesses strong reasoning skills, including the ability to analyze problems and identify, implement, and rationalize solutions. PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Must be able to lift and/or move up to 75 pounds. · Must be able to sit or stand for extended periods of time. · Must be able to safely operate a motor vehicle with capability of obtaining a CDL (and accompanying legal operating requirements) if not already within possession. · Must be able to safely operate a lift gate, forklift, and a pallet jack to successfully manage inventory and load trucks (upon completion of forklift training and certification program).
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. These include but are not limited to: · The cab of commercial vehicle and various loading docks throughout the territory. · Funeral homes and crematories. · A warehouse environment that may or may not be climate controlled. · Ability to travel a 150-mile radius of the base of operations when performing delivery routes in the absence of a driver. · Ability to travel initially for training.
ABOUT STARMARK LOCAL: With roots dating back to the early 1970's, Starmark Local officially began in 2020 as a white glove delivery service bringing Starmark's renowned cremation and funeral products directly to the doors of our customers. Starmark Local has experienced tremendous growth since originally established; however, one thing remains the same- an unwavering commitment to constantly improve, innovate and provide sensible solutions to the ever-changing landscape of the funeral industry. Our number one priority is serving people. Our Team Members and loyal customers work seamlessly together to ensure that we are supporting families in providing a dignified and meaningful goodbye to their loved ones.Starmark Local is a division of Vandor, a $50 million, privately held manufacturer headquartered in Richmond, Indiana that is 200 Team Members strong. We are proud to offer our team competitive salaries, great benefits, and career development opportunities. Please do not hesitate to contact us for more information. We would love to speak with you about joining our Team!
Starmark Local and Vandor are Equal Opportunity Employers.
PM21
Full Time
$153k-200k (estimate)
03/17/2024
06/14/2024
The job skills required for Service Center Director include Customer Service, Coordination, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Center Director positions, which can be used as a reference in future career path planning. As a Service Center Director, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Center Director. You can explore the career advancement for a Service Center Director below and select your interested title to get hiring information.