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PRIMARY OBJECTIVE OF POSITION
This position requires a thorough understanding of Credit Union products and services to assist and provide members and potential members with exceptional service. Most important to this position is ensuring complete member satisfaction by anticipating member needs, identifying the appropriate products and services through the sales interview process, and building positive serviceoriented member relationships which includes the explanation of services, account information, handling complaints, the research and follow up of complex account problems and processing financial transactions involving paying and receiving cash and other negotiable instruments.
ESSENTIAL JOB FUNCTIONS
1. MSA/Teller Duties
2. Compliance
3. Security and BSA
4. Perform other related duties as required or assigned.
JOB SPECIFICATIONS
The incumbent must possess a high school education or GED as well as a minimum of six (6) months similar or related experience. Six (6) months experience handling large amounts of cash is preferred. Completion of a specialized in-house training or teller career path program. Most important to this position are accuracy, attention to detail and reliability.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the incumbent is required to talk, hear, stand, walk, and manipulate (lift, carry, move) light to medium weights of 5 to 30 pounds. This position involves sitting for long periods of time, frequently viewing a computer monitor, and requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
Full Time
$29k-34k (estimate)
05/31/2024
07/29/2024
The job skills required for Member Service Assistant include Products and Services, ATM, Bank Secrecy Act, Confidentiality, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Assistant positions, which can be used as a reference in future career path planning. As a Member Service Assistant, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Assistant. You can explore the career advancement for a Member Service Assistant below and select your interested title to get hiring information.