Hours: 3 days/week, 8:00am - 5:00 pm

Do you have a passion for helping others and strive to make a difference in the community you live? Family Foot and Ankle Clinic is a private practice Podiatry Clinic serving 7 locations in Wisconsin, and we are seeking a compassionate and driven Medical Support Specialist for our Minocqua Location. No schooling or certification required as we even provide on the job training for those eager to learn!

In this role you will plan an integral role in serving each patient and creating a supportive environment throughout the patient's visit, working hand-in-hand with our doctors to ensure the highest standards of care to all we serve.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Greet patients and visitors politely and escorts them to exam room.
• Interview patients to obtain medical history information and update EMR accordingly.
• Help remove and put back on foot gear and/or dressings.
• Takes X-rays of feet and ankle as instructed by physician.
• Explains treatment procedures to patients and prepare patients for examination.
• Assists physician as needed in patient care.
• Answers patient phone calls, schedule, reschedule, and cancel appointments while also making notes in the EMR on these appointment changes.
• Clean/straighten exam rooms between patients; dispose of contaminated supplies.
• Stock exam rooms with necessary supplies.
• Take molds of feet for orthotics and diabetic shoes/inserts and complete the necessary paperwork.
• Dispenses shoes and orthotics
• Provide pre-op orders/instructions to patient.
• Keep track of equipment and supplies.

The Medical Support Specialist will be required to protect patient’s rights by maintaining confidentiality and following office policies and procedures. They will contribute to the team effort and perform other duties deemed necessary and appropriate by the office manager.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, use hands and fingers, handle or feel, and reach with hands and arms. The employee is also frequently required to stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds.

Requirements:
- High school diploma or equivalent
- Knowledge of medical terminology, anatomy, and physiology is a plus, but not required
- Strong attention to detail and ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills for providing patient care
- Familiarity with electronic health records (EHR) systems is preferred
- X-ray certification is a plus

Job Type: Part-time

Expected hours: 24 per week

Schedule:

• Day shift

Work setting:

• Clinic
• In-person

Work Location: In person