Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Clinic Manager to oversee our Cambridge, Jefferson, and Lake Mills Clinics.

Fort HealthCare is proud to be named a 14-time award winner of the Milwaukee Journal Sentinel Top Workplace award for Southeastern Wisconsin, a 4-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values.

In addition, Fort HealthCare is proud to be awarded the inaugural 2024 Wisconsin Hospital Association (WHA) Hospital Mentorship and Quality Champion Award. The Hospital Mentorship and Quality Champion award recognizes a hospital for demonstrating mentoring relationships and engagement through active participation, collaboration and the sharing of tools and resources with other hospitals.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.
Our Mission Statement - Improve the Health and Well-being of Our Community
Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.
Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The clinic manager provides day-to-day oversight of clinic activities working closely with physicians and other providers, clinic personnel, hospital employees and others to provide efficient and effective clinic operations; ensure appropriate staffing levels and scheduling of clinic personnel; fiscal and operational analysis and management; patient satisfaction and quality improvement.

Responsibilities of this position include:

• Manage all day-to-day operations including hiring directing and supervising all staff; scheduling, patient scheduling and facility management.
• Problem solve and address issues raised by physicians, employees and patients in a timely manner.
• Arrange and lead front office, physician, clinical and all staff meetings regularly.
• Work closely with physicians and midlevel providers to provide a positive and productive practice environment and patient friendly experience.
• Manage patient customer service, including supportive listening, resolution and follow through.
• Consult with other members of the administrative team to address problems or issues that impact both clinical and financial aspects of the clinic.
• Evaluate existing operations, addressing all aspects of operations including staffing, financial performance, strategic planning and practice development.
• Identify strategies to grow the practices and assist with the execution of those plans.
• Approve purchases, invoices and time cards for responsible areas in a timely manner.
• Prepare clinic operating budgets and maintain operations within those guidelines.
• Analyze financial performance adjusting operational decisions as necessary to meet goals and attain overall financial performance equal to or better than budget.
• Prepare and present annual capital requests.
• Performs other duties as assigned.
• Completes department-specific orientation and annual competencies for this position.

Requirements for this position include:

• Associates Degree preferred
• Bachelors Degree preferred
• A minimum of two years prior clinical patient care experience; clinic managerial and/or supervisory experience
• Ability to effectively communicate, verbally and in writing, with patients and families, members of the community, physicians, mid level providers and hospital staff
• BLS; current Driver's License in the State of Wisconsin required
• Licensed in the State of Wisconsin as an RN preferred

Benefits:

• Competitive pay
• Competitive shift differentials (2nd,3rd, and weekends)
• 401(k) with employer match
• Generous PTO Plan
• Daycare
• Dental insurance
• Disability insurance
• Flexible Spending
• Health Insurance
• Comprehensive Wellness Plan
• Life Insurance
• Pharmacy Discount
• Tuition Assistance
• Vision and Dental Insurance
• Employee Assistance Program
• Free Parking