Now Hiring! Medical Front Office Coordinator – Family Medicine Practice

Are you an experienced medical front office professional looking to be part of something special? Harmony Health is a new family medicine practice coming soon to Millersville. As we prepare to open our doors, we are seeking a friendly and detail-oriented Medical Front Office Coordinator to join our team. In this role, you will play a crucial part of our brand-new office by being the first point of contact for our patients, ensuring the smooth operation of our front office and handling billing-related tasks. If you have excellent customer service skills, a strong attention to detail, and experience in medical billing, we want to hear from you!

Harmony Health offers a competitive compensation package with medical insurance, vacation and holiday time-off. This is an exciting opportunity to be part of a new and growing family medicine practice and contribute to its success from the ground up.

About the Role:

Key responsibilities of this role include:

Patient Interaction:

• Greet patients with a warm and welcoming attitude, providing exceptional customer service
• Schedule patient appointments accurately and efficiently, coordinating with providers' schedules
• Answer phone calls and respond to patient inquiries promptly and courteously
• Verify patient insurance information and collect copayments or payments for services rendered

Administrative Duties:

• Maintain electronic medical records (EMR) accurately and ensure compliance with HIPAA regulations
• Process patient registration and update demographic information as needed
• Manage incoming and outgoing correspondence, including faxes, emails, and mail
• Assist with administrative tasks such as filing, scanning, and data entry
• Billing Responsibilities:
• Prepare and submit claims to insurance companies accurately and in a timely manner
• Review billing statements and follow up on unpaid claims or denied submissions
• Verify insurance coverage and eligibility for patients, resolving any billing discrepancies
• Assist patients with understanding their insurance benefits and resolving billing inquiries

About You:

You will be a great fit for this role if you bring the following:

• High school diploma or equivalent; additional education or certification in medical billing is preferred.
• Previous experience in a medical front office or similar administrative role is required.
• Proficiency in electronic medical records (EMR) systems and billing software.
• Excellent communication and customer service skills, with a professional and courteous demeanor.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Knowledge of medical terminology, insurance billing procedures, and coding guidelines.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment

About Us:

Harmony Health, a new family medicine practice located in Millersville, is dedicated to cultivating a healthier and happier community through the delivery of accessible, comprehensive and personalized primary care for the entire family. We offers a wide range of primary care/family medicine services for pediatric to geriatrics, including preventive care, chronic disease management, wellness exams, vaccinations, and minor procedures. Through innovation, collaboration, and a patient-centric approach, we aim to be a beacon of excellence in family medicine.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Millersville, MD 21108: Relocate before starting work (Required)

Work Location: In person