2 Jobs in Millburn, NJ
IWC is Hiring a Client advisor Near Millburn, NJ
KEY RESPONSIBILITIES
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and / or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know IWC’s history, products and partnerships as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to global IWC visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
QUALIFICATIONS
Education
3-5 years of experience in sales or hospitality
Applicants with background in Sales or Hospitality preferred
Technical Skills / Abilities
Fluent in English
Comfortable with Video chat softwares
Personal Skills
Strong Team player mindset
Excellent communicator with ability to develop strong networks
Curious and resourceful. Able to work independently on creating sales leads.
Result-oriented and driven
Strong selling skills
Accountable and reliable
Timepieces experience is a nice to have
Able to handle large diversity of tasks in a timely manner, very organized and disciplined
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Able to adapt approach individually to respective client
Open and outgoing personality
Demonstrate eagerness and enthusiasm to learn and grow
Creative, curious and versatile with good interpersonal competences and empathetic
Has perfect manners and can maintain a conversation elegantly
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
Last updated : 2024-06-05
Job Summary
Full Time
IT Outsourcing & Consulting
$55k-71k (estimate)
04/20/2023
07/16/2024
iwcsolutions.com
PLANO, TX
50 - 100
1996
SCOTT BRITTON
<$5M
IT Outsourcing & Consulting
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The job skills required for Client advisor include Client Service, Customer Service, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Client advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client advisor positions, which can be used as a reference in future career path planning. As a Client advisor, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client advisor. You can explore the career advancement for a Client advisor below and select your interested title to get hiring information.
If you are interested in becoming a Client Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Client Advisor.
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