C.H. Robinson, a leader in global logistics, is looking to hire a Logistics Representative to work onsite with our customer, Ocean Spray. In this role, you will play a crucial part in managing customer supply chain information and data within C.H. Robinson’s Transportation Management System, directly impacting the efficiency and effectiveness of our operations.
As a Logistics Representative, you will be responsible for ensuring the smooth flow of information and making all necessary transportation arrangements. You will independently manage, foster, and maintain relationships with your assigned customer(s), serving as an essential extension of their staff.
Join us at Ocean Spray Headquarters in Lakeville, MA, with the flexibility of working onsite two days a week. Apply now to become a vital part of our dynamic team and help us drive logistics excellence.
Responsibilities:

• Monitor customer load board and information flow in the Transportation Management System (TMS)
• Perform relationship and knowledge-based exception management to any pre-defined processes
• Document and organize existing standard operating processes
• Facilitate customer calls, emails, and updates while providing best in class customer service
• Conduct C.H. Robinson systems trainings to external C.H. Robinson customer representatives
• Manage reconciliation of daily, weekly, monthly, and quarterly reports
• Serve as a logistics expert and provide suggestions to customers to ensure maximum effectiveness
• Act as a resource and support for peers when needed
• Utilize project-based delivery model to find process improvements and cost savings within area of responsibility and/or team

Required Qualifications:

• High School diploma or GED
• Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics
• Ability to work flexible schedule on occasion
• Ability to travel up to 5% (domestic and/or international)

Preferred Qualifications:

• Bachelor’s degree from accredited college or university
• Information systems acumen
• Proficient in Microsoft Office Suite of programs
• Ability to present to a variety of audiences
• Ability to think critically, analyze data and solve problems quickly and accurately
• Ability to work in a team oriented and fast-paced environment
• Ability to prioritize and handle a variety of tasks
• Continuous improvement mindset
• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to adapt to an ambiguous and changing environment
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
BenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.
Why Do You Belong at C.H. Robinson?C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.