Policy Processing Associate

Job Locations US-WI-Merrill

20243427

Category

Customer Service / Support

Type

Regular Full-Time

Introduction

Looking to join a vibrant organization that makes a difference?

At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions.

Our customers do amazing things for the world - when we protect them, we Stand for Good . We foster a workplace where all employees are treated with dignity and respect;

diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.

What you'll be doing :

Review risk exposures and coverage alternatives and evaluate policy submissions for completeness. Investigate and research inquiries to make appropriate decisions and determine and calculate pricing for insurance coverages.

Review and verify information to process transactions and input data to produce insurance contract. Analyze information received from outside vendors and apply or adjust appropriate rates as determined.

On any given day, you'll :

I. Review risk exposures and coverage alternatives and evaluate policy submissions for completeness. Determine and calculate pricing for insurance coverages.

II. Review and verify information to process transactions and input data to produce the final insurance contract. Document all decisions and communications associated with the process.

III. Effectively communicate and deliver exceptional service to internal and external customers. Assist in writing and retaining profitable business.

IV. Work collaboratively in a team environment to attain corporate and unit goals and enhance customer satisfaction and experience.

Assist others in work processes to accomplish team workload expectations, including participation in reviewing others work.

V. Analyze information received from outside vendors (Insurance Services Office, etc.) and apply or adjust appropriate rates as determined.

Here's what we expect

1. Prior Experience :

Insurance experience in a rating, policy issuance, or underwriting function is desirable.

2. Education :

High school diploma or equivalent. Post-secondary education is preferred.

Participation in recognized insurance education courses is desirable.

3. Necessary Knowledge and Abilities :

• Proven ability to effectively communicate (written and oral) with all levels of internal and external customers.
• Exhibit analytical skills and ability to make decisions independently between options / solutions.
• Display creativity in solving problems and ability to negotiate to solutions.
• Demonstrate responsible / dedicated behavior to accomplish workload.
• Ability to maintain professionalism and work cooperatively in a team environment.
• Ability to learn and apply Church Mutual insurance coverages and principles for all lines of business.
• Develop knowledge of religions and religious organizations.
• Ability to learn to analyze exposures, recognize areas of concerns, and offer appropriate solutions.
• Ability to learn and use proprietary software and Microsoft products and stay current with changes.
• Ability to handle multiple tasks and prioritize as appropriate.
• Demonstrate desire and commitment to continually learn, accept new challenges, and strive for personal improvement / growth.
• Commitment to quality and productivity.
• Must maintain confidentiality of customer and proprietary information.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

LI-hybrid

Minimum Compensation

USD $19.18 / Hr.

Maximum Compensation

USD $26.85 / Hr.

Learn about our benefits : We value your hard work, dedication to our customers, and contributions to the team - and we understand the importance of benefits for today and planning for the future.

Our generous, flexible total rewards provide you and your family with security and peace of mind. View our full total rewards package here

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Last updated : 2024-06-10