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Network Operations Specialist
Cynet Systems Melbourne, FL
$81k-99k (estimate)
Contractor | IT Outsourcing & Consulting 3 Months Ago
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Cynet Systems is Hiring a Network Operations Specialist Near Melbourne, FL

Job Description:

Requirements:
  • Bachelor’s degree in Telecommunications Engineering, Networking, Information Technology, or related field; or related work experience with an AA/AS, HS Diploma or Certifications.
Qualifications:
  • Bachelor’s degree in Telecommunications Engineering, Networking, Information Technology, or related field or a combination of 4 years of related work experience, post-secondary education, and/or industry Certifications.
  • 2 years’ experience with domain knowledge of L1 through L4 of the OSI Model.
  • 2 years’ experience with L1-3 protocols including LAN/WAN/Candidate, OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS.
  • 1 year’s experience with Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices.
  • Familiarity with Incident, Change, and Problem Management practices.
Must Have:
  • Experience with domain knowledge of L1 through L4 of the OSI Model (2 yrs).
  • Experience with L2 and L3 protocols: OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS (2 yrs).
  • Experience with L1-3 protocols to. include LAN/WAN/Candidate, OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS (2 yrs)
  • Experience with Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices (1 yr).
  • Able to work in a 24x7 network control environment, including Weekends and Holidays in a quarterly rotating schedule.
  • Working with internal team members; needs to have effective communication skills (both verbal and written).
  • Troubleshooting with customers while on the phone – customer service background and aptitude.
Nice To Have:
  • Prior ISP experience (carrier experience; Client etc.).
  • Working knowledge of Long Term Evolution (LTE), VPN, and DMVPN technologies preferred.
  • Experience with call center phone systems.
  • A huge plus would be if they have worked for a State of FL agency in the past (Tallahassee-based would be preferred).
Preferred Additional Skills:
  • Experience working with Long Term Evolution (LTE) and VPN technologies.
  • Experience with call center phone systems and ability to work in a fast-paced environment.
  • Experience with vendor engagement to resolve IT issues.
  • Prior experience required in maintaining high service levels in a demanding customer support services environment.
  • CCENT, CCNA, CCNP, CompTIA, and/or ITIL v3/4 certifications.

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$81k-99k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

10/22/2024

WEBSITE

cynetsystems.com

HEADQUARTERS

ARCOLA, VA

SIZE

500 - 1,000

FOUNDED

2010

CEO

ASHWANI MAYUR

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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