Description

Comprehensive Health Care

Position Description: Medical Assistant

Department: Clinic

Supervisor: Clinical Services Supervisors

Approved By: CEO Clinical Services Supervisors

Approved Date: 05/22/2024

FTE: 1.0

Summary

Assist in examination and treatment of patients under direction of provider by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Measure and document vital signs and chief complaint in patients' EMR. 
• Prepare treatment rooms for examination of patients.
• Administer injections.
• Perform Phlebotomy as needed. 
• Perform check in and check out procedures for patients.
• Schedule return to clinic appointments. 
• Communicate with Case Management team.
• Maintain bio-hazardous waste for collection.
• Order supplies for the clinic.
• Assist CEO in ordering of clinic vaccines.
• Enter data into EMR / EHR database.
• Enter immunization information into EHR as needed.
• Participate in Continuous Quality Management Program. 
• This position may require the employee to transport patient information in their personal or company vehicle. This information must be secured during transport.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Need to Know Access

The Medical Assistant will have access to all clinical charts and medical information for all clinic patients. She/he will have access to the shared network and clinic level access to the CAREWare database. She/he will also have access to the agency EHR for data entry and the Florida Shots portal for data entry.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Job Knowledge - Competent in required job skills and knowledge; exhibit ability to learn and apply new skills; keep abreast of current developments; require minimal supervision; display understanding of how job relates to others; use resources effectively.
• Use of Technology - Demonstrate required skills; adapt to new technologies; troubleshoot technological problems; use technology to increase productivity; keep technical skills up to date.
• Teamwork - Balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; able to build morale and group commitment to goals and objectives; support everyone's efforts to succeed.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general educational development (GED) certification.

RMA or CMA and Phlebotomy license required.

Language Skills

Ability to read and interpret medical documents to ensure that RN or provider is aware of medical issues.

Certificates, Licenses, Registrations

Current active, unencumbered Medical Assistant certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle charts and papers and to type; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch. The employee must occasionally lift and / or move up to 10 pounds.