Job Description:

Perform & appropriately scale BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects).
Ensure SDLC processes are being followed.
Product thorough User Stories with sufficient Acceptance Criteria Development and Specification necessary to support the product owner, SME, development, and quality assurance stakeholders.
Acquire a full understanding of the business vision for project, enhancements, and defect remediation.
Make recommendations to businesses on best practices.
Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals including cost/benefit analysis for new efforts.
Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent are understood and well documented. (RFPs, SOWs, business requirements, business processes, flows, etc).
Formulate and document well-formed user stories with detailed acceptance criteria
Understand how a change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements.
Provide design support for technical teams in the planning and execution of project design sessions prior to development iterations to identify and specify logical system design.
Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements.
Gather integration requirements for data to include identification and assessment of data sources and creation of source/target mappings.
Adapt current integration processes to accommodate changes in source systems and new business user requirements.
Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria.
Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed).

Additional Skills:

Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio).
Proven knowledge of Web Application Concepts.
Proven knowledge of Client / Server Application Concepts.
Effective Meeting Facilitation, Conflict Resolution, and Negotiation skills.
Mentor & provide guidance to junior members of the team.
Experience with HR systems and eCommerce implementation.