1 Job in Mc Donough, GA
Team Pest USA is Hiring an Office Manager Near Mc Donough, GA
Pest USA is a family owned and operated growing Pest and Termite Control Company. Established in 1971, we have proudly upheld the true values of customer service and have grown into new territories and markets.
Summary:
The Office Manager position plays an integral part in our customer service and office efficiency by ensuring all administrative staff under their direction is providing the services and practices to support our internal team and excellent service to our customers.
Essential Functions:
- Manage Administrative staff under their direction including daily assignments, training, mentoring, and coaching.
- Assist in answering high volume of inbound customer service calls
- Maintain and updates customer account information in a customized database
- Branch accounts receivable collections
- Comply with state and federal regulations, company policies, procedures, and guidelines
- Act as point of contact for general customer service inquires
- Assist with scheduling appointments for Technicians and Sales
- Convert accounts receivable and process customer payments
- Respond to answering service messages
- Specialize in customer resolution
- Handle any escalated customer service concerns with tact and professionalism
- Perform other duties as required by management
Minimum Qualifications:
- Exceptional written and verbal communication skills
- Proficient use in Microsoft Office programs with emphasis on Adobe and Outlook
- Ability to multi-task in a high-volume environment
- Excellent customer service skills
- Excellent time management skills & organizational skills
- Problem solving skills
- Pest Pac knowledge is a plus
- Ability to pass a drug screen and 7-year background check
- Legally able to work in the United States
Physical Requirements:
Must be able to meet the physical demands of a typical office environment - sitting and/or standing for long periods of time as well as possible light lifting to 20lbs on occasions. Additionally, repetitive movement of hands for long periods of time.
Pest USA proudly offers:
- Competitive compensation
- Medical, Dental, and Vision insurances
- Affordable Life and Short-Term Disability
- Supplemental insurance benefits
- Vacation, Sick and Holiday Time Off
- 401k with company match
Job Summary
Full Time
$51k-67k (estimate)
03/16/2024
04/25/2029
pestusa.com
LOGANVILLE, GA
50 - 100
1971
BRANDON PELFREY
$10M - $50M
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About Team Pest USA
Team Pest USA has been providing industry leading treatment methods for termite protection and pest control in Atlanta since 1971. Family owned and locally operated, we treat our customers like our neighbors, because thats what they are. When you call, you will not be connected to a call center across the country. Your call will be answered by a real person in our office in your own city. Team Pest USA understands that it takes happily involved customers and their word of mouth for our business to continue to grow. We believe that a high level of service starts with a companys employees. We hi ...
re only dependable Atlanta exterminators that you the customer will be able to count on to provide you with the best service possible. We run background checks and drug tests on every one of our employees. We also equip each one of our Atlanta pest control trucks with GPS tracking, so that we can easily keep you updated on the status of your treatment. Not only do we strive for our customers to feel satisfied and secure, but our employees as well. By providing a stable working environment, and constantly training and educating our employees about the ever-changing Georgia pest control industry, we know that our customers will be treated with the highest level of service, while becoming educated at the same time.
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The job skills required for Office Manager include Customer Service, Microsoft Office, Problem Solving, Time Management, Verbal Communication, Accounts Receivable, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.
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