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Job Overview:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we would love to hear from you.
Duties:
- Greet and welcome guests in a warm and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Assist guests with check-in and check-out processes
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with professionalism and empathy
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Proficiency in operating phone systems and other office equipment
- Knowledge of hotel management software is a plus
- Excellent customer service and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Bilingual skills (English/Spanish) preferred but not required
- Previous experience in guest relations or hospitality management is a plus
- Familiarity with night audit procedures is an advantage
- Demonstrated phone etiquette and professional communication skills
Join our team as a Front Desk Receptionist and be part of creating memorable experiences for our guests. Apply today!
Job Type: Part-time
Pay: From $9.25 per hour
Expected hours: 16 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time
Accommodations
$30k-39k (estimate)
05/05/2024
08/30/2024
HUMBOLDT, IA
<25
2017
C SCHAFFNER
<$5M
Accommodations
The job skills required for Hotel Front Desk Receptionist include Customer Service, Communication Skills, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Receptionist. You can explore the career advancement for a Hotel Front Desk Receptionist below and select your interested title to get hiring information.