As a Business Application Manager you will be leading the planning, implementation, and optimization of Supply Chain and Planning & Forecasting applications across our organization. The ideal candidate will have a strategic mindset, a deep understanding of business processes, and the ability to leverage technology to drive operational excellence. As a key liaison between business units and IT, the Business Application Manager will play a crucial role in aligning technology solutions with business objectives. This role will lead a team of IT Business Analysts and Application Analysts for Supply Chain and Planning & Forecasting applications.

• Gain solid understanding of the business process, workflows, and data requirements for each application package.
• Establish close partnerships with Rural King departments inside and outside IT, as well as application vendors.
• Work with project managers and developers to create scope, requirements, and detailed designs to meet business needs.
• Document technical specifications run books and other requirements to support each application.
• Plan and develop use-case test plans and perform unit testing.
• Develop deep understanding of applications, supporting infrastructure, and systems integration.
• Administer the packaged applications, including design and configuration.
• Design, build, test, implement and maintain integrations between the packaged applications and other internal and external applications.
• Lead change management initiatives related to the introduction of new applications or updates to existing ones.
• Work closely with stakeholders to address concerns, promote user adoption, and ensure a smooth transition.
• Design, build, test, implement, and maintain custom components and extensions as necessary for the packaged applications.
• Assist with system administration tasks, including server upgrades, patch deployments, architecture review / design and general best practices.
• Help define new business processes; data elements, and system change requests.
• Provide on-call support for production applications.
• Develop and implement a strategic roadmap for business applications, aligning technology solutions with business goals.
• Stay informed about industry trends and emerging technologies to drive innovation and competitive advantage.
• Configure and monitor application performance, capacity, and response times.
• Microsoft SQL Management (DB, Restore, BU, Maintenance)
• Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program.
• Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Essential Qualities for Success

• At least a Bachelor’s Degree in Computer Science.
• 5 years’ experience supporting packaged applications.
• Proficient in CRM, ERP, Workforce Mgmt., Supply Chain Mgmt. Applications
• Proficient in Microsoft AD Mgmt. and Microsoft SQL Mgmt.
• Excellent communication and documentation skills
• Ability to participate in our online applicant and new hire onboarding process remotely.
• Ability to complete computer-based training.