Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
RESPONSIBILITIES:

• Create the IT network and unified communications design for projects based on predefined standards.
• Travel to domestic and international World Wide Technology facilities to deploy IT infrastructure for new offices, remodels, and moves.
• Have knowledge and ability to provide technical support for network, unified communications equipment, printers, conference room technology, low voltage design, Windows and Mac PCs.
• Coordinate the ordering, configuration, inventory, and shipment of equipment.
• Order, track, and implement telecommunication circuits.
• Create and maintain documentation associated with the projects implemented.
• Perform individual and group training for our employees on utilizing enterprise voice, video, and end-user computing offerings.
• Administer corporate data centers by installing IT equipment in cabinets, installing cabling, assisting with troubleshooting, designing cabinet power requirements, and maintaining documentation.
• Server administration, patching, and maintenance.
• Work closely with our employees to understand and resolve pain points within our environment.
• Stay abreast of the markets and changing technologies over time.
• Provide excellent customer service.
• Participate in an on-call rotation.

QUALIFICATIONS:

• To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
• Understanding of networking configuration to include IP sub-netting, wireless, routing, switching, IP telephony, and the deployment of voice and video equipment.
• Understanding of ordering, installing, and maintaining telecommunication circuits and associated equipment.
• Two years of college or equivalent post-high school education.
• Must hold a valid driver’s license with no restrictions and possess reliable transportation.
• Ability to obtain a passport and travel 15%-50% of the time – sometimes on short notice.
• Available for limited after-hours support including weekends and holidays.
• A self-starter with a strong desire to learn.
• Strong communication skills.
• Ability to interact with vendors and coworkers with a positive attitude and a desire to provide excellent customer service.
• Ability to lift 50 pounds and install IT equipment into cabinets.
• Any other duties as assigned by management.

Preferred Qualifications:

• Candidates with these desired skills will be given preferential consideration:
• 3 years of IT-related experience.
• 3 years of experience in managing networks or working with unified communication equipment.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program