Job Summary

Calling all copier, printer and field repair technicians, we have a great career for you! Are you tired of loading software?

Do you miss the days when you trained operators to help them be more successful and utilized your electro-mechanical expertise to diagnose a machine problem?

ACCO Brands / GBC is seeking a Field Service Technician to service the Eastern Massachusetts (west of Boston) area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment.

Get back to utilizing your skillset and enjoy repairing office equipment again!

What we offer :

• Opportunity for Bonuses and Commission
• 401K Plan with Company Match
• PTO (15 Vacation Days, 3 Floating Holidays, 5 Emergency Time-Off, per year)
• Full Medical, Dental and Vision Insurance Options
• Other Optional Benefits (HSA, FSA, Optional Life Insurance, Critical Accident & Illness, Legal Services)
• Company Van with Fuel Card and Regular Maintenance
• Company Credit Card for Local Purchases
• Phone Stipend for Cell Phone Usage
• Career Growth! (Opportunity for Internal Promotions)
• Service Technician Organization with an Average of 12 years in Tenure

Responsibilities

• Provide outstanding service to our clients and promote business.
• Perform break / fix service calls in an assigned area
• Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment
• Manage your own daily schedule to meet the customer expectations.
• Maintain your spare parts inventory and manage your calls and parts on the company laptop
• Provide operator training to customers on machine operations and job setup

Qualifications

• Associate's degree, trade certifications, or equivalent field experience required
• Valid Driver’s License with a clean driving record required
• Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred
• Experience with Microsoft Office and comfortable using computers
• Superior time management skills and reliability
• Strong mechanical aptitude and diagnostic experience
• Excellent customer service and communications skills
• Comfortability with being self-motivated
• Local Candidates Only (No Relocation Assistance will be provided for this role)

Last updated : 2024-05-25