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Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction.
During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances that impact overall satisfaction.
This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Benefits:
Physical Qualifications:
Job Duties Include, but are not limited to:
Qualifications:
Business Model & Culture:
Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .
Pay: Starting at $16 / hour
Benefits:
Job Type: fulltime, parttime
Schedule:
Education: High school degree
Work location: On-site
Full Time
$37k-47k (estimate)
05/18/2023
05/27/2024
ceolucorinc.com
Durham, NC
<25
The job skills required for Customer Service Advisor include Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
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Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
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Customer complaints are often assigned case numbers that are used to track the progress of each case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.