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Salary range: $45,329.00 – $77,633.00

IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
Domestic Violence Services (DVS), a program within the Human Resources Administration (HRA), provides a variety of comprehensive immediate and long-term support services to survivors of Domestic Violence and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 55 emergency domestic violence shelters provides temporary emergency housing and supportive services to over 17,500 victims of domestic violence and their children annually. DVS also provides oversight and funding for the 24-hour domestic violence hotline. DVS also administers the No Violence Again (NOVA) program located at the DHS intake center, and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at Job Centers. DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors. In addition, DVS leads a nationally recognized domestic violence primary prevention effort, the Teen Relationship Abuse Prevention Program (RAPP).
Domestic Violence Services (DVS), is recruiting for one (1) CASEWORKER to function as a CASEWORKER Business title, who will:
Under the direction of a DVS Supervisor, with latitude for independent judgement, the Caseworker is responsible for providing casework, support services, advocacy, and technical assistance to domestic violence shelters and clients.

• Respond to domestic violence (DV) shelter related events, including requests for safety transfers, referrals for Tier II placement and streamlining of clients from DV Shelter to Department of Homeless Services (DHS).

• Provide on-going housing case management, case work, and supportive services to ensure program addresses all inquiries and tracks outcomes. Accepts and promptly follows up on all requests for information, including constituents’ inquiries and complaints.

• Maintain regular contacts with shelter staff and clients to ensure follow ups and completion of all referrals and requests.

• Advocate on behalf of domestic violence survivors to ensure families receives eligible services and benefits.

- Responsible for completing and maintaining a tracking system/database of all assigned referrals, requesting, and ensuring timely entries and updates of system. Assist in tracking clients’ length of stay in the DVS data management system. - Participate in field work within the five boroughs. - Provide coverage at other locations.
- May require Field Duties - Collaborates with program supervisors to identify best practices and effective strategies and implementation to support client services and/or the social service shelter support unit.

• Collaborate with DV Non-Residential programs that provide DV survivors such core services as telephone hotline assistance, information and referral services, advocacy, counseling, community education/outreach activities and language services.

- Participate in staff trainings, meetings, DV special events, as required. - Assist DV social workers and supervisors, as needed. - Other duties as required by the Program Administrator, Assistant Deputy Commissioner and other senior executives as needed.
Salary: $45,329 - $52,128
Work Location: 4 World Trade Center/150 Greenwich Street, New York, NY 10007
Hours/Schedule: 09:00 AM to 05:00 PM

Minimum Qualifications

55a Program

Public Service Loan Forgiveness

Residency Requirement

Additional Information