Responsibilities :

• Visitor Information and guidance
• Customer Service guest registration, responding to questions on site, supports emergency responders as needed
• Fee Collections
• Light janitorial and maintenance work
• PGE Park rule enforcement
• Turf Maintenance Mowing, trimming and edging grass areas
• Facility Maintenance Garbage and litter removal, restroom cleaning, small repairs and pressure washing
• Facility Repair Minor repair of buildings, fences, kiosks, signs and other assigned duties
• Prepare and present park-themed interpretive programs and family-friendly, hands-on educational opportunities.
• Support various parks by organizing special events and providing self-guided educational opportunities.
• Provide visitor services such as explaining rules, answering questions, and providing information about the parks and surrounding areas.
• Initiate outreach to agencies and organizations to schedule guest speakers for evening programs, providing support or materials as needed.
• Develop and distribute marketing for park educational opportunities; contribute interpretive and informational content for social media, website and / or newsletters.
• Complete other tasks as assigned may include assisting with park operations, administrative support, data collection and / or minor maintenance tasks.

Knowledge of Oregon natural, cultural and recreational resources and / or hydropower desirable.

Education / Experience / Certifications :

Requires high school diploma or successful completion of General Education Development (GED) test.

Typically, two or fewer years of experience in parks, hospitality, resource management or another related field.

Valid Driver’s License required.

Competencies (Knowledge, Skills, Abilities)

• Basic knowledge of utility industry
• Basic knowledge of worksite and local recreational opportunities
• Basic knowledge of maintenance practices
• Basic skills in use of maintenance and landscaping power tools
• Basic skills in using computers and computer applications used in department
• Basic ability to read, interpret and apply policies, procedures, and regulations
• Basic skills in collaboration
• Basic knowledge of requirements for documenting data and preparing written reports
• Intermediate customer focus skills
• Basic analytical thinking skills
• Basic decision-making skills
• Basic interpersonal skills
• Basic problem-solving skills
• Basic diplomacy skills
• Basic influence skills

Physical and Cognitive Demands

Basic competencies needed to use common sense to carry out simple or uninvolved instructions and pass initial screening.

• Ability to adhere to set response times, deadlines, and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers, and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks
• Ability to adhere to pre-established schedule, including start / stop time and break / lunch schedule typically for nonexempt positions, although some exempt positions may have an established start / stop time
• Ability to work long hours typically for exempt positions; if included in nonexempt positions, overtime applies
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule
• Driving / travel / commute : Daily within service territory - Frequently (at least once a week or more)
• Lifting / pushing / pulling : Up to 10 lbs.
• Lifting / pushing / pulling : Up to 50 lbs.
• Lifting / pushing / pulling : More than 50 lbs.
• Carrying : Up to 10 lbs.
• Carrying : Up to 50 lbs.
• Carrying : More than 50 lbs.
• Unstable surfaces requiring balance : Elevated areas (i.e., catwalks, roofs, and high buildings)Walking distances and surfaces (long distances and over rough, uneven, or rocky surfaces)Ladders (over 10 rungs)

Environment - Outdoor :

Field

Compensation Range : $18.31 - $27.46

$18.31 - $27.46

Actual total compensation is commensurate with experience, skills, and education

Last updated : 2024-05-17