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Call center agent
$36k-46k (estimate)
Full Time | Durable Manufacturing 2 Weeks Ago
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Great Day Improvements, LLC is Hiring a Call center agent Near Macedonia, OH

Overview

CALL CENTER AGENTS - MACEDONIA, OHIO

PAID TRAINING, $15 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in MACEDONIA, OHIO

WORK FROM HOME AFTER TRAINING

FULL TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY BONUSES

IMMEDIATE HIRES AVAILABLE!!!!! -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!

Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!

Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

We are seeking FULL TIME DAYS, EVENINGS & WEEKENDS.

WORK FROM HOME AFTER TRAINING

Responsibilities

  • Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
  • Provide an exceptional customer experience with each call.
  • Accurate entry of customer’s information into our database to set each appointment.
  • Make outbound calls to potential customers as necessary for various follow-up initiatives.
  • Additional administrative duties as required.

Qualifications

  • Exceptional verbal and written communication skills
  • Exceptional listening and problem-solving skills
  • Must be very well organized
  • Ability to speak clearly and concisely over the phone
  • Ability to multi-task (talk and type simultaneously) and overcome objections
  • Upbeat, positive and professional attitude a team player
  • Proficiency with computers is required along with an aptitude to learn our phone and database systems
  • Accuracy and attention to detail are must-have traits
  • Reliable attendance and punctuality

TRAINING PAY, BONUSES & BENEFITS with PTO

WORK FROM HOME AFTER TRAINING

PAID TRAINING with FULL TIME POSITIONS AVAILABLE

FULL TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY BONUSES BENEFITS PTO

PAID TRAINING - EQUIPMENT SUPPLIED

  • Must have high-speed internet connection
  • Must be self-disciplined to stay on task
  • Must have ability to speak with customers without any major background noise or distractions while on the phone
  • Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

GDI is an Equal Employment Opportunity Employer

INDGDI

Last updated : 2024-05-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$36k-46k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/14/2024

WEBSITE

greatdayimprovements.com

HEADQUARTERS

Macedonia, OH

SIZE

100 - 200

INDUSTRY

Durable Manufacturing

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The following is the career advancement route for Call center agent positions, which can be used as a reference in future career path planning. As a Call center agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center agent. You can explore the career advancement for a Call center agent below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Agent job description and responsibilities

Call center agents are at the frontline of providing solutions to customers’ problems.

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Call center agents need a cache of polite phrases to use when talking with customers.

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Call center agents not only listen to customer complaints, but they also process requests.

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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.

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Manage difficult customer situations and transfer calls to appropriate persons when necessary.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Agent jobs

A call center agent performs a number of functions that are more than just picking up calls.

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They are currently hiring for work at home call center agent positions.

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Learn to deal with angry customers.

02/07/2022: Oklahoma City, OK

Problem-Solving and Flexibility.

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Use a Calm Soothing Tone of Voice.

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Step 3: View the best colleges and universities for Call Center Agent.

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