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IT Support Specialist (Entry level)
Talgo Inc Milwaukee, WI
$47k-58k (estimate)
Full Time | Wholesale 1 Week Ago
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Talgo Inc is Hiring an IT Support Specialist (Entry level) Near Milwaukee, WI

Job DescriptionCompany Overview: Talgo Inc. is a visionary leader in High-Speed Passenger Railway Solutions in North America. Our mission is to provide innovative and comprehensive transportation equipment and services that support the effective and economic implementation of reliable railway systems.
Job Description: Talgo Inc. is seeking an IT Support Specialist to join our team in Milwaukee, WI. As an IT Support Specialist, you’ll play a crucial role in ensuring that our employees have optimal access to computer systems and software. Your responsibilities will include resolving technical issues, maintaining hardware and software installations, and improving IT systems. You may also be required to provide IT support to customers.
Responsibilities:
  • Provide end-user support for desktops, laptops, and network-related issues, including printers, internet, emails, hardware, operating systems, and proprietary software.
  • Collaborate with the global Help Desk team for Talgo Group located in Spain.
  • Support and follow up with the Talgo Group IT team on opened tickets.
  • Ensure personal computers, laptops, desktops, telecommunication systems, and networks are functioning properly and available for users.
  • Troubleshoot, repair, install, and upgrade operating systems and other proprietary software.
  • Assist in hardware and software deployment planning and execution.
  • Grant and maintain access to network drives.
  • Support VPN.
  • Maintain Talgo Inc. Microsoft SharePoint page.
  • Prepare reports for projects and tickets as needed.
  • Deliver exceptional user support service.
  • Apply creativity and flexibility to find solutions.
Required Skills & Qualifications:
  • Bilingual in English and Spanish.
  • Proficient with Windows 7, 10, and workstation connectivity to servers, printers, and the internet.
  • Familiarity with Configuration CMDB tools.
  • Experience in Active Directory, DHCP, and DNS management.
  • Knowledge of LAN/WAN.
  • M365 administration skills.
Other Important Qualifications:
  • Must be able to take and pass a pre-employment drug test.
  • Successfully pass a background check.
Work Schedule: Work hours will usually be from 8 am to 12:30 pm, but may include evenings, weekends, and holidays when necessary. Unforeseen situations may require after-hours availability. Some travel may be required.
Talgo, Inc. is an equal opportunity employer. We operate a drug and alcohol-free workplace and participate in E-Verify.
Talgo, Inc. is committed to equal employment opportunity for all persons and does not discriminate with respect to hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of race, color, religion (creed), sex, gender identity or expression, sexual orientation, national origin (ancestry), disability, age, genetic information, marital status, citizenship, pregnancy or maternity, protected veteran status or any other status protected by applicable national, federal, state or local law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$47k-58k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

07/31/2024

WEBSITE

web.talgoamerica.com

HEADQUARTERS

SEATTLE, WA

SIZE

25 - 50

FOUNDED

1994

CEO

ANTONIO PEREZ

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The following is the career advancement route for IT Support Specialist (Entry level) positions, which can be used as a reference in future career path planning. As an IT Support Specialist (Entry level), it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist (Entry level). You can explore the career advancement for an IT Support Specialist (Entry level) below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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