11 Jobs in Lynnwood, WA
Protingent is Hiring a Product Support Engineer Near Lynnwood, WA
Position Description: Protingent Staffing has an exciting direct hire opportunity for an Product Support Engineer for our client located in Lynnwood, WA. Hybrid role.
Job Description:
- The Product Support Engineer will act as a technical liaison for various engineering and manufacturing functions ensuring products are supported through end of life.
- This position will work under limited supervision to ensure technical documents meet requirements and industry standards, provide technical support to resolve product failures or process discrepancies, contribute to new product development programs in preparing technical documentation that adheres to product requirements, client's processes and policies, and adherence to industry requirements and standards.
- Ensure technical contents generated by internal technical writers and suppliers meet product requirements and industry standards.
- Act as the lead for product support deliverables for New Product Introduction (NPI) programs.
- Manage all outsourcing activities for technical publications documents, including scope, schedule, cost, and quality of the outsourced effort. Translate customer specifications; communicate requirements to offshore and domestic vendors.
- Resolve technical in-service issues and provide design engineers with product feedback. Ensure product support documentation is aligned with any design changes.
- Support Airline and Original Equipment Manufacturer (OEM) customer technical inquiries related to products maintenance.
- Support validation activities in-house and as required by customer.
- Manage inter-company communications regarding development and release of responsible deliverables.
- Proactively drive continuous improvement in process and practice within the function for departmental growth and efficiency.
- Any other task assigned by supervisor or management.
- Assume some project management for outsourcing technical publications work.
- BS degree in Mechanical or Electrical Engineering.
- 5 years relevant work experience, project management experience
- Working knowledge in a regulated industry.
- Ability to evaluate specific process steps against high level requirements. Excellent documentation, organization, and time management skills. Demonstrated ability to scope, plan, schedule, and track small to medium size projects. Excellent interpersonal skills and ability to work in technical and regulated environment.
- Proficient with MS suites
- Knowledge of product development processes, knowledge of CFR, FAR, SFAR’s (Federal Aviation Regulations), knowledge of industry and customer standards including ATA S1000D and iSpec 2200
- Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements; Working knowledge of aircraft and shop level maintenance.
- Job Type- Direct Hire FTE
- Hybrid w/ 2 days of WFH
- Location: Lynnwood, WA.
- Salary: $116,000 to $146,000
- An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.
- ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C.
- 1324b(a) (1), (3) is required.
Job Summary
Full Time
Business Services
$76k-96k (estimate)
06/02/2024
06/25/2024
protingent.com
PORTLAND, OR
50 - 100
2001
JAMES STURGEON
$10M - $50M
Business Services
Related Companies
About Protingent
Protingent is an employee owned (ESOP) technical staffing firm specializing in providing IT and engineering professionals for all areas of product design, development and test. We place high-caliber engineers with many of the leading technology companies in the U.S. We were founded in 2001 by an engineer and have always been dedicated to providing the right engineers that possess a high level of skill and knowledge regarding the technologies required to drive our clients success. The intrinsic value of any enterprise comes down to the quality of its people. Our clients understand that cutting- ...
edge products arent designed and developed in a void. It takes exceptional people and consistent communication and collaboration. These beliefs are at the core of Protingent and have been instrumental in our ability to build a team of exceptional people.
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The job skills required for Product Support Engineer include Technical Support, Continuous Improvement, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Engineer positions, which can be used as a reference in future career path planning. As a Product Support Engineer, it can be promoted into senior positions as an Industrial Engineering Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Engineer. You can explore the career advancement for a Product Support Engineer below and select your interested title to get hiring information.
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