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Ghost City Tours
Louisiana, MO | Part Time
$32k-40k (estimate)
6 Months Ago
Pete's Collision Center
Louisiana, MO | Full Time
$33k-42k (estimate)
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Pete's Collision Center
Louisiana, MO | Full Time
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24 Seven Talent
Louisiana, MO | Part Time
$53k-75k (estimate)
2 Days Ago
Customer Service Agent
Ghost City Tours Louisiana, MO
$32k-40k (estimate)
Part Time 6 Months Ago
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Ghost City Tours is Hiring a Customer Service Agent Near Louisiana, MO

Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?

Then we want you to come work with us! We will train you!

Responsibilities include:

  • Answering customer questions and inquiries by phone, email, and live chat on our website
  • Taking and processing orders for our customers who purchase tickets
  • Use Sales skills to obtain a high call to sale ratio
  • Data entry, helping to keep track of our customers' data
  • Assisting with other projects around the office

If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.

You MUST:

  • Be available to work weekends and rotating holidays
  • Be dependable
  • Have a desire to help our customers
  • Have a great 'phone' personality - Having a great in person one helps too
  • Understand that our guests are our #1 priority
  • Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".

We look forward to hearing from you!

Job Summary

JOB TYPE

Part Time

SALARY

$32k-40k (estimate)

POST DATE

12/13/2023

EXPIRATION DATE

07/09/2024

WEBSITE

ghostcitytours.com

HEADQUARTERS

COVINGTON, LA

SIZE

25 - 50

FOUNDED

2012

CEO

TIMOTHY NEALON

REVENUE

<$5M

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About Ghost City Tours

Ghost City Tours is the #1 Ghost Tour Company in the World! With over 250,000 guests per year in our cities, more people join Ghost City to explore the haunted side of America than any other tour company. Our tours cater to a variety of audiences, including All-Ages, Adults-Only, Cemetery Tours, and even Pub Crawls! After operating in Savannah, Georgia for 2 years, Ghost City Tours expanded to New Orleans. After taking over New Orleans, we turned our attention to other cities. We currently operate in Savannah, New Orleans, Charleston, Galveston, San Antonio, Nashville, Tombstone, Key West, Sal ... em, Boston, Austin, Philadelphia, Washington D.C., San Diego, and Las Vegas. Founded in 2012, Ghost City Tours has always strived to make historical preservation, thorough research, and interest in the paranormal into an activity that educates, entertains, and enlightens our guests. Our company culture has always been one of excellence. We strive to be the best in everything we do. We care about our team members and pride ourselves with being one big family. More
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The job skills required for Customer Service Agent include Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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