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JOB SUMMARY :
This position is responsible for the order entry, order transcription, inter- and intradepartmental communication of the Medical - Telemetry Units.
The Unit Secretary plays a key role in ensuring excellent customer satisfaction to our patients, families and visitors. Responsibilities include, but are not limited to : transcribes physician orders;
center of communication to staff, physician and ancillary departments; maintaining unit logs, records; and the ordering of unit supplies.
In addition, the Monitor Techs ensure the accurate monitoring of cardiac patients.
TECHNICAL SKILLS / JOB SPECIFIC SKILLS / * ESSENTIAL FUNCTIONS*
TELEPHONE SKILLS - Demonstrates hospital telephone etiquette by answering the phones promptly, courteously and identifying department and self.
Shares information, work knowledge and experience with coworkers, physicians and students in a non-threatening manner. Offers assistance and promptly responds to requests.
PRODUCTIVITY -Maintains high productivity and performs efficiently regardless of whether the work volume is high or low.
Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and knows when to ask for assistance.
Exercises good judgment and arrives at sound decisions.
Places "red dot" next to all antibiotic orders, and places order in the bin immediately.
Completes / maintains work orders as needed.
Maintains log and clean Telemetry boxes / equipment. Keeps battery ends covered as instructed.
A. CUSTOMER SERVICE-G.E.M. PROGRAM (GO THE EXTRA MILE)
Takes personal responsibility for providing quality services every day.
All interactions are conducted in a professional manner; is supportive and consistently demonstrates behavioral standards.
Reads Communication Book regularly.
Complies with time and attendance policies. Completes annual requirements.
Displays outstanding customer service skills
Greets all customers warmly
Makes eye contact
Introduces self and calls patients / customers by name
Provides all assistance needed in a friendly and caring manner
Looks for opportunities daily to "Go the Extra Mile" in not only meeting customer needs but exceeding expectations. Displays sensitivity to an individual's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.
Respects, accepts and anticipates spiritual and personal needs.
Compassionate to patients, families, visitors, physicians and co-workers.
Connection to patients, families, visitors, physicians and co-workers.
Communication to patients, families, visitors, physicians and co-workers.
Caring and professional with patients, families, visitors, physicians and co-workers.
Last updated : 2024-05-15
Full Time
Ambulatory Healthcare Services
$40k-49k (estimate)
05/16/2024
08/14/2024
ucihealth.org
ORANGE, CA
1,000 - 3,000
1976
ROGER L CRUMLEY MD
$10M - $50M
Ambulatory Healthcare Services
The job skills required for Monitor tech include Cardiac, Telemetry, Patient Care, Customer Service, Confidentiality, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Monitor tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Monitor tech. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Monitor Tech, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Monitor Tech for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Monitor Tech job description and responsibilities
They attach wires to a patient’s arms, chest and legs, monitor EKG readings and report the test results.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Monitor Tech jobs
The qualifications needed are a high school diploma or GED certificate and additional post-secondary education.
02/14/2022: Johnstown, PA
Many employers have begun listing monitor tech certification as a minimum requirement.
04/14/2022: Santa Barbara, CA
Complete an EKG technician program.
02/05/2022: Passaic, NJ
Earn an Associate Degree or Garner the Equivalent Experience (Two Years).
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Successful completion of basic arrhythmia class or has previous experience as a monitor tech.
03/19/2022: Mesa, AZ
Step 3: View the best colleges and universities for Monitor Tech.