Business Analyst (Open Source Software Process) - U.S. Citizenship Required

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

We encourage all candidates who are highly adaptable and detail-oriented to apply for this position and join our cross-functional product team. This role demands a collaborative spirit, a strong willingness to learn, and the ability to provide comprehensive support throughout the product development lifecycle. Key responsibilities include requirements gathering, feature documentation, testing, communications, outreach, training, and direct client-site support.

Overview

The Center for Analytics (CfA) is the U.S. Department of State’s official enterprise data management and analytics capability. CfA transforms data into bold insights that help over 75,000 employees – from working-level to the Secretary – make better management and foreign policy decisions.

One of our contracts under the Department of State is seeking a proactive and detail-oriented Business Analyst to join our team, specifically focusing on the implementation of an enterprise capability for ensuring secure access to open source software for Department data scientists. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of agile methodologies. They will play a crucial role in facilitating the successful adoption of a repository tool and business process, ensuring alignment with project objectives and security requirements, and optimizing team productivity. This role will work with a team of engineers, architects, developers, testers, and analysts and have an impact felt Department-wide.

Location: Springfield/Lorton, VA Minimum Clearance: Interim Secret

Work Schedule: 3 days onsite, 2 days remote with the ability to shift based on customer needs

Key Responsibilities

• Assist in the implementation of an open source repository and security review business process, collaborating with cross-functional teams to define requirements, configure the tool, and ensure seamless integration with existing processes
• Develop and maintain comprehensive documentation, including user guides, process workflows, and training materials, to support enterprise utilization
• Facilitate creation and maintenance of work items in Azure DevOps which accurately reflects the current status of features, user stories, tasks, etc.
• Conduct in-depth analysis of business requirements, user stories, and stakeholder feedback to identify key features and functionalities required in the tool and business process, ensuring alignment with project objectives and priorities
• Serve as a primary point of contact for stakeholders, facilitating communication and gathering feedback
• Collaborate closely with product owners, scrum masters, and development teams to prioritize requirements and drive alignment
• Work closely with the engineering team to define test cases, conduct acceptance testing, and validate functionality
• Proactively identify, communicate, and address any issues or gaps in the implementation, ensuring a high level of quality and reliability
• Provide training and ongoing support to users at all levels of the organization
• Act as a subject matter expert, offering guidance and troubleshooting assistance as needed
• Stay abreast of industry trends, best practices, and emerging technologies related to open source package review techniques
• Proactively identify opportunities for process improvement and tool enhancement, driving continuous innovation and optimization within the organization

Qualifications

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• Bachelor’s degree in Business Administration, Cybersecurity, Computer Science, Analytics, or related field, or equivalent work experience
• Proven experience as a Business Analyst in an agile environment, with a strong understanding of agile principles and practices
• Hands-on experience with the use of agile project management tools, preferably Azure DevOps
• Excellent analytical skills, with the ability to quickly grasp complex technical business requirements and translate them into actionable solutions
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels
• Detail-oriented mindset, with a focus on delivering high-quality solutions that meet or exceed customer expectations

Desired Qualifications:

• Basic familiarity with R, Python, or other open source computer languages
• Experience with cybersecurity policy or open source software risk management
• Certification in agile methodologies (e.g., Certified Scrum Master, Professional Scrum Product Owner)
• Working knowledge with open source package tools, preferably Nexus; hands-on experience preferable

We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

ZenPoint Solutions values diverse perspectives. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have an active Secret or Top Secret clearance?
• Are you a US citizen?

Experience:

• Agile: 3 years (Required)
• Azure: 3 years (Required)
• Analytical thinking: 3 years (Required)

Work Location: Hybrid remote in Lorton, VA 22079