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VCA Animal Hospitals
Loomis, CA | Full Time
$41k-50k (estimate)
11 Months Ago
VCA Animal Hospitals
Loomis, CA | Full Time
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Client Service Representative (Receptionist)
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$41k-50k (estimate)
Full Time 11 Months Ago
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VCA Animal Hospitals is Hiring a Client Service Representative (Receptionist) Near Loomis, CA

We are seeking an experienced Client Service Representative to join our team at VCA Loomis Basin Veterinary Clinic.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You!

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.

About Our Hospital

Here at VCA Loomis Basin we are proud of our strong reputation in our community, offering clients a spectrum of services from general practice, 24-hour ER services to specialty services. We have a supportive and fun team of team board-certified specialists in internal medicine, surgery, critical care, oncol, cardiology and radiology; as well as a large team of rockstar ER clinicians and general practice veterinarians.

Our hospital campus is on nine beautiful acres in the foothills of the Sierra Mountains, set amongst oak trees, a creek and pond and shared with wildlife. Outstanding hiking, biking, kayaking opportunities surround us. We are within two hours of San Francisco, Tahoe, and Reno and all points in between. 

Why Join Our Team

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.

You will sharpen your skills—and even learn some new techniques—and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.

VCA Animal Hospital offers a competitive compensation and benefits package, including Medical/Dental/Vision insurance. 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, and health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $18.00 to $24.00 per hour. Apply today!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

06/11/2023

EXPIRATION DATE

06/27/2024

WEBSITE

vcahospitals.com

HEADQUARTERS

AUSTIN, TX

SIZE

15,000 - 50,000

FOUNDED

1994

TYPE

Private

CEO

HOWARD BLATT

REVENUE

$1B - $3B

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

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