Sales System Analyst-HubSpot

Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our website at www.sens-usa.com.

POSITION SUMMARY:

• Serve the sales organization as the primary SME and leader for the functional success and administration of various sales tool applications (HubSpot CRM, Xait CPQ, etc.)
• Work together with the Director of Sales Operations to implement and maintain a top-to-bottom sales funnel across the portfolio.
• Support the overarching strategy behind the applications, considering best practices and organizational and user needs.
• Create and manage existing and future integrations with sales, marketing, and reporting platforms and tools.
• Monitor new software releases – evaluating, installing, and training on new functionality that aligns with our needs.
• Perform complex configuration and maintenance including automation, process flows, formulas, application creation, product configuration maintenance, object model updates, security, user access management, and more.
• Create, maintain, and refactor databases to ensure integrity, including diagnostic testing and duplicate entry cleansing.

RESPONSIBILITIES:

• Platform(s) Management and Optimization: Ensure the Sales Department System platforms are fully leveraged to meet business needs. This includes managing user accounts, workflows, pipelines, custom fields, and ensuring data hygiene/integrity. Note: current systems are CRM (Hubspot), CPQ (Xait), and may change and/or grow over time.
• Work together with Marketing team as needed to:
  • achieve strategic platform integrations for HubSpot with other systems and tools such as Syteline (ERP), Xait CPQ, social media platforms, lead generation applications, and more.
  • Support as needed all marketing initiatives as they pertain to all sales tools, in particular HubSpot CMS and all integrations with the sales organization
• Integration and Automation: Create and manage sales tool automation workflows to improve efficiency across the organization, regardless of relationship to sales.
• Data Analysis and Reporting:
  • Develop and maintain reports and dashboards within HubSpot to track KPIs across marketing, sales, and customer service.
  • Use data to inform strategic decisions and optimize processes. Support the sales org in all aspects of knowledge mining from sales systems and tools.
• Training and Support: Provide training and support to all sales system users within the organization. Develop documentation, processes, guidelines, and best practices for users.
• Strategy and Innovation: Work closely with leadership to develop and implement strategies that leverage HubSpot capabilities. Stay updated on HubSpot features and industry trends to recommend improvements and innovations.

QUALIFICATIONS:

Required Qualifications / Skills:

• Excellent collaboration skills that enable you to earn trust at all levels.
• Must be able to comfortably speak and train complex concepts to large groups and at all levels of the company.
• Strong understanding of the HubSpot platform, with the ability to create custom objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Proficiency with relational databases and database languages
• Familiarity with APIs, connectors, and custom integration tools
• Detail-oriented, analytical, growth mindset, and the ability to proactively solve problems.
• Experience working in highly collaborative teams and cross-functionally with other departments.
• Project management experience: Successful candidate must have the ability to design and implement a sales systems journey, breakdown phases, and plan/execute/communicate results at an advanced level.
• Ability to build relationships and provide in-depth training programs on CRM applications to end users to empower systems adoption.

Desired Qualifications / Skills:

• SQL/MySQL preferred
• Experience with Xait CPQ a HUGE plus
• Proven experience in the system administration of a high-performing sales organization

Education and Experience:

• Bachelor’s degree in business, IT, or related field or equivalent experience
• 4 years as a CRM administrator (preferably HubSpot)
• Certifications for HubSpot Sales, Marketing and Service Hubs

Work Environment/ Physical Requirements:

Works in fast paced office environment. Many tasks are repetitive in motion and include the use of office equipment (phone, fax, computer, etc.). Must be able to sit (70%), walk/ stand (30%), reach, bend, crouch, twist; manual dexterity required for data entry & other tasks. Occasional lifting of up to 30 pounds. Speaking and hearing required to communicate internally and over the phone. Vision, depth perception & color vision required to perform essential duties. Working hours are Monday-Friday from 8:00 a.m. – 5:00 p.m. Must be flexible to work additional hours from time to time if required.

Base Compensation: $90,000-$110,00 is the projected annual salary for this role depending on the candidate’s overall qualifications and experience. You may also be eligible to receive bonus and benefits.

Location: This is a majority on-site position at SENS offices in Longmont, CO. Opportunity for partial remote work.

We offer a motivating total compensation package, inclusive of our Bonus Incentive Program and generous paid time off, holidays, medical, dental, vision, short-term disability programs, life insurance, and a 401k matching program.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

SENS is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at SENS are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics