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Technical Support Engineer
Redolent Long Island, NY
$80k-100k (estimate)
Full Time 6 Months Ago
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Redolent is Hiring a Technical Support Engineer Near Long Island, NY

We have following urgent role with our DIRECT client
Title: Technical Support EngineerĀ 
Location: Long Island City, NY
Duration: 6 Months
Rate: Market
Notes
Resource will support desktop client migration onsite at the ELOQUII Long City Island NY office.
Job Description:
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
  • Role will support desktop client migration at our ELOQUII Long Island city NY office
    possibly imaging, helping users log into laptops, figuring out why users cannot download apps, figuring out why apps aren't working
  • Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
  • Requires a bachelor's degree in area of specialty and 2-4 years of experience.

Job Summary

JOB TYPE

Full Time

SALARY

$80k-100k (estimate)

POST DATE

12/13/2023

EXPIRATION DATE

07/08/2024

WEBSITE

redolentech.com

HEADQUARTERS

San Jose, CA

SIZE

25 - 50

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The job skills required for Technical Support Engineer include Technical Support, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Engineer job description and responsibilities

Responsible for providing technical support to clients in person and remotely.

02/27/2022: Tallahassee, FL

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

01/25/2022: Paramus, NJ

Technical support engineers need to rise above, and not respond with anger or frustration.

03/24/2022: Grand Forks, ND

Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.

02/19/2022: Huntington, NY

They ensure that all technical aspects are functioning optimally.

03/02/2022: Champaign, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Engineer jobs

Taking ownership of customer issues reported and seeing problems through to resolution

04/11/2022: Chillicothe, OH

Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

03/29/2022: Orange, CA

A Technical Support Engineer provides customer service for computer hardware and software.

03/30/2022: Grand Forks, ND

Technical support engineers require a variety of hard skills and soft skills.

04/10/2022: Killeen, TX

A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.

01/31/2022: Lawrence, MA

Step 3: View the best colleges and universities for Technical Support Engineer.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College