13 Jobs in Lockport, NY
Basil Family Dealerships is Hiring a Service bdc Near Lockport, NY
Are you interested in getting into the automotive business? Are you looking for a family and team atmosphere with room to advance throughout your career?
The Basil Family Dealerships has the perfect position for you. Come join the largest family-owned dealer group in WNY as a Service BDC Representative.
The Scheduling / Service BDC Representative takes incoming and outgoing calls to customers based on needs such as recalls and past due scheduled maintenance.
You will be setting service appointments for customers for our Service Team. Individuals with experience in hospitality, bartending, insurance sales, call centers, and retail have a high rate of success in this role.
Location : Mike Basil Toyota, 6157 S. Transit Road Lockport, NY 14094 Scheduling / Service BDC Compensation : $18.00-20.
00 per hour (Based on knowledge and experience) Schedule : Full Time Five-day work week Rotating Saturdays- No nights or Sundays! BDC Representative-Scheduling Job Duties and qualifications : Handle all guest inquiries immediately with a focus on 100% guest satisfaction.
Communicate effectively with our guests via phone, internet, or text. Project a friendly and helpful demeanor while answering questions and inquiries from guests and providing general or related vehicle sales information.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Set appointments, following up with any no show guests, updating and relaying job statuses to other departments. Work in close proximity with other BDC Representatives in a team-based environment.
Facilitate timely follow up on all internet leads as directed by management and / or procedures. Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills. Proven customer service track record or clear desire to provide next level customer service.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger.
If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil. Powered by JazzHR
Last updated : 2024-05-29
Job Summary
Full Time
$105k-145k (estimate)
05/31/2024
08/30/2024
basilcars.com
Orchard Park, NY
25 - 50
Related Companies
The job skills required for Service bdc include Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service bdc. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service bdc. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service bdc positions, which can be used as a reference in future career path planning. As a Service bdc, it can be promoted into senior positions as a Business Development Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service bdc. You can explore the career advancement for a Service bdc below and select your interested title to get hiring information.
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