Ridge Road Express is a locally-operated school transportation provider, proudly serving communities, school children, and families across New York. We believe that compassion is key – from what is under the hood of our vehicles, to who sits behind the wheel. We’re all about making a positive impact on the students who ride our buses while ensuring the happiness of our team member!

Come join our team! As a dispatcher, you will assist in developing routes and schedules for school transportation services, in addition to planning, scheduling, and coordinating charter and extracurricular trips. Dispatchers assist with scheduling maintenance inspections, help ensure drivers are performing their daily vehicle inspections, and assist with phone calls and other paperwork. Read more to apply!

Schedule: Monday-Friday

Location: Lockport, NY

Pay Range: $20-25 per hour

Responsibilities:

• Ensure employees report to work as scheduled and complete and file paperwork.
• Maintain, manage, and update driver schedules on a daily basis.
• Report concerns, violations, or issues to the Operations Manager.
• Assign substitute drivers as needed.
• Plan, schedule, and assigns drivers for special transportation including field trips, athletic events etc.
• Assist in developing routes and schedules.
• Assist in planning, scheduling, and coordinating charter trips.
• Answer heavy telephone volume and communicate on two-way radio.
• Maintain records of mileage, fuel consumption, and other related data.
• Ensure employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
• Assist maintenance in scheduling vehicles to report to the shop for maintenance.
• Review of onboard video and GPS monitoring.
• Perform other duties as assigned by Operations Manager.

Qualifications:

• 2 years working as a dispatcher or in high-volume customer service/call center environments, high school diploma or equivalent certification degree
• Complete all training requirements

The below statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Lockport, NY: Relocate before starting work (Required)

Work Location: In person