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PEAK TECHNOLOGIES
Littleton, MA | Full Time
$44k-57k (estimate)
6 Days Ago
Integrated Resources Inc
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Production Associate
PEAK TECHNOLOGIES Littleton, MA
$44k-57k (estimate)
Full Time | Consumer Services 6 Days Ago
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PEAK TECHNOLOGIES is Hiring a Production Associate Near Littleton, MA

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
JOB SUMMARY & SCOPE
  • Review and complete customer orders according to staging guides and customer SLAs (Service Level Agreements). Responsible for assembly, staging, quality inspection, and light repair of mobile and rugged devices.
KEY ACCOUNTABILITIES
  • Configure, process, stage, kit and audit devices per requirements: Execute provisioning activities including spare device management, kitting, activations, container labeling, asset tag management, pre-staging, installation of images on devices and quality control adherence.
  • Provide device staging, troubleshooting and process support for customers relating to service issues.
  • Execute warehouse activities including receiving, RMA process flow, picking items, processing items, cycle counts, inventory process, Lean compliance, and inventory disposal.
  • Capture all required product identifier data elements as requested (e.g. ESN, IMEI, MAC, etc.) and enter data into appropriate system.
  • Execute the RMA and minor repair processes that may involve customer diagnosis, triage activity and minor repairs. Source spare parts as directed or required.
  • Execute OEM provided service processes, as applicable.
  • Email shipping, timing, delays, and delivery notifications, to internal and external customers.
  • Follow quality control audit processes; report non-conformances and corrective actions; highlight areas of good practice.
  • Keep areas clean and organized to ensure proper delivery and accurate orders.
  • Pack and ship boxes for delivery.
  • Utilize shipper website tools for shipping.
  • Load, unload and unpack boxes; Inspect and confirm accuracy of devices.
  • Utilize appropriate systems to support daily activities.
  • Assist in operational reporting metrics.
  • May occasionally need to work after hours or on weekends.
  • Performs other duties as assigned.
EDUCATION EXPERIENCE KEY TRAITS
  • High School Diploma or equivalent.
  • 2-3 years of experience in inventory processes, shipping/receiving, software processes, and procedures.
  • 2-3 years of experience in the data capture/mobile industry working within a repair and provisioning facility, warehouse, OEM centric operations.
  • MDM software experience preferred.
  • Experience with minor mobile device repairs.
  • Proficient using Microsoft Office 365 (Worde, Excel, Power Point, Outlook, Teams, SharePoint)
  • Efficiently and effectively prioritizes, organizes, and monitors multiple concurrent tasks to meet agreed deliverables and deadlines.
  • Ability to keep accurate records and follow documented procedures and standards.
  • Ability to meet deadlines and prioritize tasks; work efficiently with minimal supervision; detail oriented.
TYPICAL PERFORMANCE TARGETS
  • SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
  • COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
  • INNOVATION: Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
  • Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
  • Read and interpret documents, procedure manuals and various correspondence from both internal and external.
  • Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION
  • Role does not involve management of employees
DECISION MAKING REASONING
  • Able to take accountability and responsibility for business target delivery and decision making
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$44k-57k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

08/04/2024

WEBSITE

peaktech.com

HEADQUARTERS

COLUMBIA, MD

SIZE

200 - 500

FOUNDED

1981

TYPE

Private

CEO

JULIANN LARIMER

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About PEAK TECHNOLOGIES

Peak-Ryzex is a Maryland-based company that offers supply chain automation, inventory management and workforce solutions for industries such as retail, logistics, and medical.

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The following is the career advancement route for Production Associate positions, which can be used as a reference in future career path planning. As a Production Associate, it can be promoted into senior positions as a Structural Assembler, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Associate. You can explore the career advancement for a Production Associate below and select your interested title to get hiring information.

If you are interested in becoming a Production Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Production Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Production Associate job description and responsibilities

A good Production Associate has excellent knowledge of product specs and the quality expected from the client.

12/11/2021: Utica, NY

A production associate performs production tasks according to standard procedures and guidelines.

12/14/2021: Waco, TX

Achieve production goals and record times for completion.

12/27/2021: Monterey, CA

Although specific duties vary with workplace settings, these associates commonly have a variety of technical and administrative tasks, such as acquiring production equipment and hiring production staff.

12/21/2021: Asheville, NC

For example, at the beginning stage of a movie production project, the production associate may hire key personnel, such as line producers and coordinating producers and allocate their responsibilities.

02/10/2022: Winston Salem, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Production Associate jobs

Conduct research on the employer, hiring manager, and job opportunity.

03/02/2022: Santa Cruz, CA

Explain the goals of the organization.

01/08/2022: Colorado Springs, CO

Communicate as efficiently as possible.

03/02/2022: Tacoma, WA

Show appreciation for the client.

02/01/2022: Madison, WI

Build relationships with clients.

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