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The Lewiston / Auburn Emergency Communications Center seeks a full time Public Safety Telecommunicator to assist in answering and dispatching all 9-1-1 and non-emergency calls for the cities of Lewiston and Auburn and the Town of Poland.
The successful candidate will receive information from the public and other agencies and coordinate a prompt and efficient response to requests for police, fire, and emergency medical services.
processes requests for medical and fire incidents through the use of Emergency Medical and Fire Dispatch protocols. Qualified candidates must be able to communicate clearly, maintain composure in stressful situations, and have the ability to simultaneously perform multiple functions of their job.
Minimum requirements : High school graduate or equivalent, plus one year of experience in a customer service position, computers and administrative duties, or any equivalent combination.
The following qualifications are preferred, but not required : IAED Emergency Telecommunicator Certification, IAED Emergency Medical Dispatch Certification, IAED Emergency Fire Dispatch Certification, METRO / NCIC Certification, and CPR.
If necessary, this training will be provided by the Center upon hire.
Lateral Entry : Interested applicants with preferred certifications and experience as a Public Safety Telecommunicator may be eligible to start at a higher step in the wage scale up to $29.27 per hour.
Salary, Benefits, and Work Schedule : This is a full-time, benefit eligible position with a starting wage of $25.17 per hour plus $1.
00 per hour shift differential for evening and overnight hours. Full time employee benefits include 12 earned vacation days per year, 12 earned sick days per year, 2 floating holidays per year and 1 personal day per year, health, dental, life, and vision insurance, as well as flexible spending and health reimbursement accounts.
Employees are eligible for MainePERS or ICMA retirement plans. Employees currently work a mix of 8 and 12 hour shifts, most with 3 days off per week, assigned to either days, evenings, or overnights.
Shift selection occurs once per year and assignments are based on seniority.
Interested candidates may email their application along with their cover letter and resume to 911Admin@auburnmaine.gov. Please visit our website at Lewiston / Auburn 9-1-1 to obtain our employment application.
Application deadline is June 17, 2024.
Equal Opportunity Employer
Last updated : 2024-06-06
Full Time
$47k-57k (estimate)
06/08/2024
09/07/2024
The job skills required for Telecommunicator include Law Enforcement, Customer Service, Medical Emergency, CAD, etc. Having related job skills and expertise will give you an advantage when applying to be a Telecommunicator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telecommunicator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telecommunicator positions, which can be used as a reference in future career path planning. As a Telecommunicator, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telecommunicator. You can explore the career advancement for a Telecommunicator below and select your interested title to get hiring information.