Job duties include but not limited to:

Checking patients in and out, scheduling appointments, taking payments and copays, verifying insurance Answering the back line phone

· Takes/triages telephone/portal messages , responds to patient/physician/pharmacy calls and documents that communication in EMR

· Completing requests from providers in a timely manner

· Collecting required patient paperwork and updating patient paperwork as necessary

· Monitoring waiting room for cleanliness, making sure everything is tidy and aesthetically pleasing for visitors

· Greeting patients

· Closing the office for the day, while completing various office tasks including: copying, faxing, emailing

· Abiding by both HIPAA and OSHA regulations

· Maintains an up-to-date and accurate database on all current and potential referring physicians

· Assists with arranging interpreter services, transportation as needed

· Checks all procedures for pre-certification with patient's insurance company

· Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

· Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines

· Overseeing providers schedule and management of patient flow

· Prepares patients for visit

· Keeps exam rooms stocked

· Assist Physician in exam rooms

· All other duties as assigned by Manager

· Must be able to sit for long periods of time.

· Must be able to perform repetitive bending, pulling, pushing, and stooping.

· May need to travel to other practice locations from time to time to provide coverage as deemed necessary by the department or practice manager.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Schedule:

• Monday to Friday

Experience:

• Medical Office: 1 year (Preferred)

Work Location: In person