6 Jobs in Lenexa, KS
myGwork - LGBTQ+ Business Community is Hiring a Field Service Engineer II Near Lenexa, KS
Location/Division Specific Information
This position is located within the Instrument and Enterprise Services Division at Thermo Fisher Scientific.
The employee should be located in Kansas City, MO or surrounding area.
Discover Impactful WorkThermo Fisher Scientific provides integrated solutions, instrument, and enterprise services to our customers under our Unity Lab Services brand. The Engineer II Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management including but not limited to: repair, preventative maintenance, and instrument qualification. The Engineer II Field Service Engineer will be customer oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.
A Day in the Life
- Perform on-site repair, preventive maintenance, and qualification of Molecular Spectroscopy instrumentation (FTIR, Raman, UV-Vis)
- Must be client-focused, working in conjunction with Professional Services and outsourcing functions.
- Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks.
- Reviews reports and documentation from customers and inspects malfunctioning product to determine nature and scope of problem.
- Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
- Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
- Analyzes instrument generated chemistry and performance reports of technical issues to recommend factory modifications that eliminate future events of the same issue.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers (Chemists).
- Show and demonstrate progression in training and certification for core products.
- Other duties may be assigned.
Education
- Bachelor's degree in chemistry, Sciences or related field preferred
- 3-5 years hands-on experience as a Service Engineer is preferred, particularly working with analytical instrumentation.
- Hands-on experience with Molecular instrumentation (FTIR, UV-Vis, Raman) preferred.
- Effective communication skills and establishing good customer rapport are essential.
- Ability to prioritize service requests and produce clear and concise documentation.
- Must be available to travel on a daily basis, and up to 50% overnight.
- Must be able to lift 40 lbs.
- Must be able to stand for long periods of time.
- Must be able to work overtime.
- Valid Driver's License Required
- Able to successfully pass federal background checks.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job
seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Job Summary
Full Time
$79k-97k (estimate)
06/01/2024
06/17/2024
The job skills required for Field Service Engineer II include Field Service, Customer Service, Preventative Maintenance, Preventive Maintenance, Integrity, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Engineer II positions, which can be used as a reference in future career path planning. As a Field Service Engineer II, it can be promoted into senior positions as a Field Service Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer II. You can explore the career advancement for a Field Service Engineer II below and select your interested title to get hiring information.
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