Job Title: Director of Maintenance

Company: Neo Management Group 2.0

Location: Allentown, PA

About Us: Neo Management Group 2.0 is a leading provider of property management services, dedicated to enhancing the residential living experience for our tenants. With a commitment to excellence and a focus on customer satisfaction, we manage a diverse portfolio of properties throughout the Lehigh Valley and surrounding areas, ensuring they are well-maintained and operate smoothly.

Position Overview: We are seeking a detail-oriented and proactive Director of Maintenance to join our team. The Director of Maintenance plays a vital role in overseeing and coordinating maintenance activities for our properties, ensuring that all maintenance requests are addressed promptly and efficiently. This position requires excellent organizational skills, strong communication abilities, and a customer-centric approach.

Responsibilities:

• Receive, prioritize, and assign maintenance requests from tenants, property managers, and owners.
• Coordinate with vendors and tenants to schedule repairs and maintenance tasks.
• Ensure timely completion of work orders and follow up to verify satisfactory completion of work.
• Maintain accurate records of maintenance activities, including work orders, invoices, and vendor contracts.
• Monitor property maintenance budgets and expenses, utilizing competitive bidding and identifying opportunities for cost savings.
• Conduct move in, move out, and city inspections of properties to assess maintenance needs, identify potential issues, and meet municipal requirements.
• Communicate effectively with tenants to provide updates on maintenance requests and address any concerns.
• Collaborate with property managers and other team members to develop and implement preventive maintenance plans.
• Oversee lawn care and snow removal programs
• Stay informed about industry best practices and emerging trends in property maintenance.

Qualifications:

• High school diploma or equivalent; additional education or certifications in property management or maintenance preferred.
• Previous experience in property management, maintenance coordination, general contracting, or a related field.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in computer software programs, including Appfolio property management software and Microsoft Office Suite.
• Knowledge of building systems and maintenance processes.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to respond to maintenance emergencies outside of regular business hours.
• Customer service orientation and a commitment to meeting the needs of tenants and property owners.

Benefits:

• Competitive salary commensurate with experience
• Health, dental, and vision insurance options
• Retirement savings plan with employer match
• Paid time off and holidays
• Professional development opportunities

How to Apply: Please submit your resume and cover letter outlining your qualifications and interest in the Director of Maintenance position to Lauren Sadler at lauren@neomgmt2.com

Neo Management Group 2.0 is an equal opportunity employer and is committed to diversity and inclusion in all aspects of employment. We encourage candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 4 years
• 5 years
• 6 years
• Under 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Office
• Outdoor work

Experience:

• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road