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Domino's Franchise
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Customer service rep
$39k-50k (estimate)
Full Time 2 Weeks Ago
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Domino's Franchise is Hiring a Customer service rep Near Lebanon, OR

Job Description

The following general description applies to all hourly store team members. Please read the detailed information listed below.

Job Duties

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate

verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions / SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO : Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes

in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces / tools

from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING : Talking and hearing on telephone. Near and mid-range vision for

most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS : The ability to direct activities, perform repetitive tasks, work

alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Physical Demands

STANDING : Most tasks are performed from a standing position. Walking surfaces include ceramic tilebricks with linoleum in some food process areas.

Height of work surfaces is between 36 and 48.

WALKING : Walking is generally in short distances for short durations.

SITTING : Paperwork is normally completed in an office at a desk or table.

LIFTING : Bulk product deliveries are made twice a week or more and are unloaded

by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.

5. Cases are usually lifted from floor and stacked onto shelves up to 72high.

CARRYING : Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough

are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

PUSHING : Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up

CLIMBING : Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

STOOPING / BENDING : Forward bending at the waist is necessary at the pizzaassembly station. Toe room is present, but workers are unable to flex their knees

while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

CROUCHING / SQUATTING : Performed occasionally to stock shelves and to clean low areas.

Additional Job Details

REACHING : Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on / off oven controls, change

Additional Information

DRAFT

Last updated : 2024-05-06

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

06/21/2024

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The job skills required for Customer service rep include Communication Skills, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
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