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**Job Summary:**
We are seeking a motivated and personable individual to join our team as a Physical Therapy Aide / Front Desk Technician at our growing outpatient physical therapy clinic. We have a large female pelvic floor population, and we are looking for a candidate to ensure the comfort and privacy of our patients. This position plays a crucial role in ensuring the smooth operation of our clinic and providing excellent patient care.
**Responsibilities:**
- Receives and directs incoming telephone calls politely
- Accurately documents messages and forwards to therapists and personnel in a timely manner
- Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
- Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
- Explains insurance benefits to patients
- Manages cancellation list, filling open slots wherever possible- Ensures that patients sign in- Ensures patients present with required referrals
- Generates new patients flowsheets and paperwork
- Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
- Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
- Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
- Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
- Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
- Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
- Schedules follow up appointments as necessary- Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
- Coordinates administrative supply orders
- Manages the rescheduling of patients when a therapist has a change in schedule
- Performs basic administrative tasks including scanning and faxing documentation
**Experience:**
- Experience or knowledge in patient care within outpatient or hospital settings preferred
- Familiarity with medical terminology, orthopedics, anatomy, and physiology is a plus
- Strong patient service skills in a clinic environment
Job Types: Full-time, Part-time
Expected hours: 24 – 32 per week
Medical specialties:
Schedule:
Work setting:
Ability to Commute:
Work Location: In person
Part Time | Full Time
Retail
$31k-39k (estimate)
06/09/2024
10/05/2024
carephysicaltherapy.net
BOGALUSA, LA
100 - 200
Private
$10M - $50M
Retail
The job skills required for Physical Therapy Aide include Physical Therapy, Patient Care, Laundry, Physiology, etc. Having related job skills and expertise will give you an advantage when applying to be a Physical Therapy Aide. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Physical Therapy Aide. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Physical Therapy Aide positions, which can be used as a reference in future career path planning. As a Physical Therapy Aide, it can be promoted into senior positions as a Physical Therapy Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Physical Therapy Aide. You can explore the career advancement for a Physical Therapy Aide below and select your interested title to get hiring information.