• To ensure rooms and corridors are prepared for arrival and continued stay of hotel guests, commensurate with hotel standards.
• Provides training and coaching to both current and new employees.
• Assigns and ensures all keys are signed for by GRAs and house persons and are recovered accordingly.
• Ensures standardization and quality of all work done by providing continual supervision of GRAs and house persons via room inspections and workstation inspections.
• Ensures accurate records for guest room areas and hallways in need of repair. Responsible for accurate daily paperwork for rooms that refuse service or request late service.
• Responsible for Lost & Found items to be turned into proper authority, and to report any accidents to security.
• Ensures expeditious turn-in of clean rooms through computer phone system. Enforces procedures concerning bloodborne pathogens, ADA, Hazcom and chemicals.
• Enforces all Rules and Regulations, policies, and procedures.
• Personally evaluates rooms and guest area.
• Promotes positive quality service standards, including but not limited to courtesy, sincerity, and enthusiasm.
• Reports all accidents and problems immediately to Supervisor.
• Performs other duties and responsibilities as requested.

• Must have strong written and verbal skills

• Positive attitude / Professional manners and appearance at all times

• Two years’ experience in housekeeping field.

• Constantly walking (unlimited distances - throughout the day), writing, wrist motion, standing, reading, smelling, handling, hand/eye coordination, holding, sitting, reaching, kneeling, twisting, bending, hearing, pushing/pulling (demonstrating new equipment: approximately 10 - 150lbs, unlimited times whenever demonstrating new items) while evaluating employees’ performances, issuing disciplinary action, and making sure that all areas of the Hotel/Casino are up to Golden Nugget standards.
• Knowledge and use of basic reading and writing skills to write maintenance repairs, equipment repair orders, disciplinary action.
• Must be able to communicate with employees and understand procedures.
• Mental alertness to achieve high level of accuracy in completing tasks.

• Work is performed indoors, in a climate-controlled environment, occasionally having to check outside work areas (hot/cold/windy temps.).

• Hazards: paper/dust particles, heavy machinery.
• Equipment: Paper, pens, pencils, etc.
• Work with others.

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