12 Jobs in Las Vegas, NV
Golden Entertainment is Hiring a Front Desk Agent Near Las Vegas, NV
Essential Functions
- Maintain complete knowledge of and comply with all departmental policies/services and procedures/standards.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction and inform Supervisor.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge at all times of:
- All property features/services, hours of operation.
- All room types, numbers, layout, décor, appointments and location.
- All room rates, special packages and promotions.
- Daily house count and expected arrivals/ departures.
- Hotel availability status for any given date.
- Scheduled daily group activity.
- Verify impressed banks and ensure accuracy of contracted monies.
- Document all guest requests, complaints or problems.
- Record and relay messages accurately, completely and legibly.
- Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.
- Perform all other duties assigned.
- Maintain confidentiality of guest information and pertinent Hotel data.
- Suggestively sell.
- High school graduate or equivalent.
- Compute mathematical calculations.
- Fluency in English both verbally and non-verbally.
- Provide legible communication and directions.
- Previous experience as Front Desk Clerk preferred.
- Previous cashiering experience.
- Previous guest relations training.
- Ability to assist in other Front Desk areas as assigned.
- Ability to provide guest room tours.
N/A
Physical Requirements * Regularly walk, sit, stand or stoop. * Occasionally lift, carry, push, pull or otherwise move objects weighing up to 50 pounds. * Use tools or equipment requiring a high degree of dexterity. * Vision, hearing, speaking and literacy (critical). * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Work inside in a noisy, smoky, and hot or cold environment. * Communicate via radio.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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Job Summary
Full Time
Gaming
$27k-36k (estimate)
07/29/2023
06/22/2024
goldenent.com
LAS VEGAS, NV
3,000 - 7,500
2001
Public
BLAKE L SARTINI
$500M - $1B
Gaming
Related Companies
About Golden Entertainment
Golden Entertainment is a gaming company that operates casinos, taverns and slot routes.
The job skills required for Front Desk Agent include Confidentiality, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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