Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Electronics degree strongly preferred. Knowledge of how a surveillance system operates and how the monitor room is cabled. Knowledge of and experience with CCTV equipment. Must possess excellent communication skills. Experience in gaming surveillance technology and knowledge of cabling standards. 

Must have an overall understanding of state gaming laws as they apply to surveillance.

Qualifications

MAJOR JOB DUTIES: Duties include, but are not limited, to the following:

• Schedules and performs preventative maintenance on all casino surveillance equipment.
• Maintains and is responsible for system programming.
• Maintains and is responsible for the repair of monitor rooms.
• Maintains and is responsible for a spare parts inventory for CCTV repair and recording devices, cameras, and related equipment.
• Installs and maintains all CCTV cameras, recording devices, expansion equipment, and related wiring on property.
• Repairs damaged or malfunctioning equipment.
• Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
• Implements preventative maintenance programs designed to eliminate system failures.
• Maintains and programs computer-controlled matrix switch supporting the monitors and cameras.
• Routinely inspects power supply and wiring to all surveillance equipment, identifying and correcting any potential problems.
• Ensures that the appropriate inventory of equipment and supplies is kept on hand at all times, and orders and re-stocks same, as needed.
• Consults with management and vendors on specific types of equipment needed for the surveillance operations.
• Facilitates the flow of information throughout the department, by attending regularly scheduled departmental meetings.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Full knowledge and understanding of company and department rules, policies and procedures
• Regularly attend training events and Re-certification
• Manage new technology such as LPR, Facial Recognition, mass notification etc.
• Manage Access Control and alarm systems

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job. 

SKILLS:

• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. 
• Ability to write effective reports, memos, equipment repair logs, training guides and inventory control programs. Ability to respond to inquiries from Team Members or guests.
• Strong Knowledge of Networking and IP cameras
• Ability to communicate effectively in one-on-one, small group, and large group situations.
• Ability to read, write and communicate verbally in English
• Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs. 
• Ability to apply common sense reasoning to variety of situations.

CERTIFICATE/LICENSE: As Required