Description
Looking for an Azure certified, Epic experienced resource to manage an Azure implementation with 1700 instances. 1 position for sure, might be 2. Responsibilities:

• Provide Level 1 and Level 2 support for Azure, Active Directory, VPN, VoIP, Printing, and EMR related issues for end-users.
• Troubleshoot and resolve complex technical issues related to Azure, Active Directory, VPN, and EMR systems, including login and access issues, permissions, security concerns, and connectivity issues.
• Manage and maintain Azure, Active Directory, and VPN configurations, user accounts, groups, and permissions.
• Collaborate with other IT team members to identify and resolve complex issues and participate in testing and implementation of IT projects.
• Monitor and maintain all the production environments to ensure high availability and performance.
• Document solutions to recurring issues, troubleshooting steps, and procedures.
• Work collaboratively with the other members of the IT department and provide excellent customer service and communication to end-users and healthcare providers.
• Ensure compliance with HIPAA regulations in all IT activities and maintain up-to-date knowledge of HIPAA regulations.
• Evaluate and recommend new technologies, tools, and methodologies to improve the IT support team's performance and efficiency.

Skills
Azure, Active Directory, VPN, VoIP, Epic, EMR, HIPAA, End Users, Healthcare, Implementation, Support, ECSA, ODBA, Outlook, Desktop
Top Skills Details
Azure,Active Directory,VPN,VoIP,Epic,EMR,HIPAA,End Users,Healthcare,Implementation
Additional Skills & Qualifications
Qualifications:

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• 3-5 years of experience in IT support with a focus on Azure, Active Directory, VPN, EMR systems like Epic, and HIPAA regulations.
• Strong knowledge of Azure, Active Directory, VPN, and EMR systems concepts, including account management, group policy, security, and authentication protocols.
• Strong problem-solving skills and ability to troubleshoot complex technical issues.
• Azure, Active Directory, VPN, and EMR certifications are a plus.
• Ability to work with minimum supervision and interact with employees at all levels throughout the organization.
• Proven analytical and problem-solving skills. Ability to do report writing, take meeting notes, and update/change/make project plans.
• Excellent communication skills, oral and written, interpersonal, organizational, and computer skills.
• Proficient with Excel, Word, and Outlook.

Experience Level
Expert Level
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.