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Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
The Retail Operations Manager is responsible for the efficient operation of a Retail Store, Boutique or Attended Donation Center (ADC), with accountability for the operation functions. The Retail Operations Manager leads team to achieve established goals for sales, production, customer service, payroll, safety and expense control and closely collaborates with Site Manager to achieve standards and goals.
Essential Duties & Responsibilities
Education & Experience
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: [Link available when viewing the job]
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Full Time
Retail
$94k-123k (estimate)
01/28/2024
06/29/2024
goodwillsocal.org
NORTHRIDGE, CA
<25
1916
DAVID GODOY
<$5M
Retail
Transforming lives through the power of work, Goodwill Southern California serves individuals with disabilities or other vocational challenges, as well as businesses, by providing education, training, work experience and job placement services. Each year, we prepare and place thousands of individuals into sustainable employment through programs and services offered at three campuses, Career Resource Centers, WorkSource Centers, Deaf, Youth and Veteran Employment Programs throughout Los Angeles (north of Rosecrans Ave.), Riverside and San Bernardino counties. Goodwill SoCal supports our mission ...
with proceeds generated from more than 80 stores and 25 freestanding attended donation centers. We spend 95 percent of our budget on programs and services. Committed to caring for the earth, last year we diverted 100 million pounds of reusable or recyclable goods from landfills. Goodwill is GOOD for Everyone!
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The job skills required for Retail Operations Manager include Customer Service, Retail Operations, SOP, Integrity, Loss Prevention, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Operations Manager positions, which can be used as a reference in future career path planning. As a Retail Operations Manager, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Manager. You can explore the career advancement for a Retail Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Retail Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Operations Manager job description and responsibilities
Oversee the merchandising of products across retail outlets.
02/05/2022: Lowell, MA
Monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.
03/13/2022: Portsmouth, OH
Must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
01/30/2022: New London, CT
Need to focus on creating a positive atmosphere for customers and ensuring that they are satisfied with their shopping experience.
04/11/2022: Peoria, IL
Provide training to retail employees to develop their skills and enhance their job performance.
02/18/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Operations Manager jobs
Typically earn either a Business degree or a Marketing degree.
03/25/2022: Tuscaloosa, AL
Experience in retail sales/customer services is also required for this job.
02/11/2022: Nashville, TN
Earn a master’s degree to seek advancement (optional).
02/28/2022: Modesto, CA
Entry Level Retail Operation Manager with no experience required.
01/23/2022: Ann Arbor, MI
Retail Operation Manager jobs with no degree required.
04/03/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Retail Operations Manager.