Job Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for assisting customers. This role involves providing top-notch service to our clients and ensuring their needs are met effectively. Responsibilities: - Respond to customer inquiries via phone, email, and live chat - Assist customers with product information, orders, and issue resolution - Conduct outbound calling campaigns to follow up with customers - Provide support in English and Spanish to cater to a diverse customer base - Maintain a high level of professionalism and phone etiquette at all times - Collaborate with the sales team to promote products and services - Analyze customer feedback to improve service quality Experience: - Previous experience in customer service is preferred - Ability to communicate effectively in English and Spanish is a plus - Strong phone etiquette and multitasking skills are essential - Experience with outbound calling campaigns is advantageous - Multilingual capabilities are beneficial for this role - Sales experience or willingness to learn sales techniques is a bonus This position offers the opportunity to work in a dynamic customer service environment where you can enhance your communication skills and contribute to customer satisfaction.

Job Type: Part-time

Pay: $10.00 - $11.50 per hour

Expected hours: 20 – 25 per week

Benefits:

• Paid time off

Experience level:

• No experience needed

Shift:

• 4 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• La Vernia, TX 78121 (Required)

Work Location: In person