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PRIMARY FUNCTION :
Under general supervision, performs general clerical support functions within the customer operations section, requiring knowledge of customer service proposal operations and compiles, separates, schedules and coordinates notifications regarding move in and / or setting of new meter;
insures appropriate staff receives notification prior to executing actions.
Performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS :
The incumbent must be familiar with and apply District Regulations Governing the Sale and Use of Electric Energy and Rate Schedule regarding construction fees, connection fees and deposits.
Keyboard requirements within this classification will be at approximate standard of 45 wpm.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
The examples of essential functions listed below are representative but not necessarily exhaustive or descriptive and may be assigned other related functions not listed herein if such functions are a logical assignment for the position.
MARGINAL DUTIES AND RESPONSIBILITIES
Performs other duties as assigned.
QUALIFICATIONS :
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Education
High school equivalency with supplemental college courses in accounting, bookkeeping and record management.
Experience
One year of related clerical accounting, billing and power account service notification experience.
Licensing
A valid driver's license issued by the State of California, Department of Motor Vehicles is required.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
Modern office methods, procedure and equipment; computer operations; methods of handling and accounting for monies; computerized bookkeeping and record keeping procedures;
district policies and regulations governing the sale and use of electric energy.
Service notifications; system application process and personal computer and appropriate software and programs including Microsoft office;
read and understand street and subdivision maps, utility maps.
Work plans and meter routing maps; business machines; preparation of bank deposits; division service area; and safe office practices.
Skills / Abilities
understand the business processes regarding customer operations.
follow oral and written instructions; operate computer and appropriate software applications and programs; apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Tools and Equipment Used
General office equipment, computer, typewriter, calculator, currency counter, credit card terminal, receipting machine, cash drawer, copy machine, fax machine, telephone, two-way radio, date stamp, construction plans, maps, computer printouts, reference books, procedure manuals and vehicle.
SUPERVISORY RESPONSIBILITIES :
None
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works in a well-lighted office with climatic controlled temperatures.
The noise level in the work environment is usually moderate to moderately loud.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk, listen and hear; sit; use hands to finger, handle, grip or feel objects, tools, or controls;
reach forward, downward and upward with hands and arms; the employee is occasionally required to stand; walk; bend at the waist, kneel and stoop.
The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, dept.
De g ree of Physical Effort - 1
An employee in this category will be exposed to physical demands requiring strength, coordinate and dexterity only on occasion.
Last updated : 2024-05-05
Full Time
$40k-51k (estimate)
05/07/2024
06/21/2024
rennickbarrett.com
Indio, CA
<25
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Communicate as efficiently as possible.
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