5 Jobs in La Jolla, CA
CJ Charles Jewelers is Hiring a Service Coordinator Near La Jolla, CA
A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. CJ Charles Jewelers Service Coordinators are asked to share the quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.
A Service Coordinator is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously. A Service Coordinator needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect – excellent interpersonal and communication skills are a must. At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment is the USA.
KEY RESPONSIBILITIES
Service Sales Achievement:
- Consistently achieve and/or exceed the monthly service targets.
- Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
- Negotiate and handle objections with ease
- Monitor Inventory levels of parts and maintain orders as needed
- Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects
- Consistently and accurately capture client data for follow-up and relationship building effectively
- Appropriately resolve client issues/concerns and escalate as needed to Management
- Client networking events
- Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers
- Assist with daily set-up and breakdown of the boutique
- Daily status checks on open repair tickets and parts – updating clients on any delays
- Daily shipping and receiving of all Service Department related items
- 2 to 5 years of previous experience in luxury retail, service or hospitality environment
- General knowledge of jewelry & watches
- Ability to work in a fast-paced retail store environment
- Computer and internet Savvy
- MS Office experience required
- Additional language skills are a plus
- Excellent interpersonal and communication skills are required
- Strong understanding of Customer Service needs
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
- Uphold CJ Charles image by maintaining professional demeanor at all times
- Self-Starter with Team-Player approach
- Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences…
Job Summary
Full Time
Retail
$42k-52k (estimate)
03/31/2024
06/26/2024
cjcharles.com
La Jolla, CA
25 - 50
Retail
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The job skills required for Service Coordinator include Customer Service, Products and Services, Communication Skills, Attention to Detail, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Coordinator.
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