Position Summary

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.
Summary of Position: Summary of Position: Responsible for participating in management, development, and maintenance of ERP (Enterprise Resource Planning) system. Will participate with reporting team as needed. Assist ERP Team to perform business analysis as needed, including collection and analysis of data when needed. Provide support for front line tickets and general maintenance of open tickets for ERP Team. Serve as liaison between ERP Team, and other stakeholders as needed.

Essential Functions

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
2. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
3. Student Success is the cornerstone of Western’s culture, and the college may assign employees as needed to other areas or additional duties to foster this success.
4. Maintain all aspects of the ERP System - Supporting Action/Task May Include:

• Provide technical support for college ERP student information system.
• Test upgrades as provided by the vendor for our ERP.
• Resolve user ERP software issues and communicate required system upgrades.
• Maintain role-based security model.

• Coordinate projects with ERP Team including but not limited to gathering requirements, defining resources, creating and tracking milestones, and documenting all stages of projects.
• Facilitate operational meetings/walk-throughs with team members to review project details and plan.
• Act as a team member for ERP users to provide support and training as needed.

• Create and maintain user accounts.
• Assign and document user security.
• Participate in creating reports, data analysis, implementation and maintenance of the college information systems as assigned.
• Provide analysis and documentation of processes for ERP- related systems and business processes.
• Recommend changes to ERP related business processes for overall efficiency.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Bachelor’s Degree in related field with 3 yrs. occupational experience OR
• Education in related field combined with related occupational experience totaling 7 yrs.OR
• Related Occupational experience totaling 7 yrs.

Special Instructions/About Western

This position would include competitive salary, along with a wide variety of benefits available to full-time Western Technical College Employees. These benefits include: health, dental, life, retirement - Wisconsin Retirement System (WRS), voluntary vision, supplemental Allstate insurance (accident, critical illness and cancer), pet insurance, short-term and long-term disability insurance plans, flexible spending account for health & dependent care, employee assistance program (EAP), and tax sheltered annuity programs -457 & 403(b).

Applicant review will begin: July 8, 2024

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation, please contact the EEO/AA Compliance Officer at (608)785-9274.

Non-Discrimination Notice

Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College’s non-discrimination policies may be directed to:

John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711